Jobs and Careers
IN
Gateway Assistant
INGIrelandfull_timeVerifiedPosted 24 May 2024
About the role
- Assisting the service manager in overseeing the service performance and quality.
- Managing user access management for the ~200 staff providing these lending support services to the ING lending teams.
- Support on day today administrative and maintenance tasks
- Taking notes and preparing minutes of service review meetings. Holding service review meetings
- Acting as a linking pin with the service provider and all locations receiving the service. Initiating actions. You develop and maintain new networks.
- Escalating problems when needed.
- Actively participate in the annual business continuity testing.
- Preparing of communications and presentations for various key stakeholders, including minutes of meetings, short memos, and presentations.
- Liaising with control functions e.g., operational risk, business control and compliance.
- Maintaining ICS Portal
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