Event & Lifestyle Coordinator - Overture Powers Ferry

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Lifestyle Coordinator is an essential part of our active adult team, dedicated to fostering a welcoming and engaging community for our residents. This role works closely with the Community Manager and Sales Consultants to ensure a seamless move-in experience, plan and execute meaningful events, and support marketing and resident engagement efforts. Responsibilities also include preparing and serving breakfast three times a week, enhancing the resident experience through hospitality and thoughtful service. By creating a sense of community and ensuring smooth daily operations, the Lifestyle Coordinator plays a key role in resident satisfaction and retention.

JOB DESCRIPTION

1.    Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed

2.    Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.

3.    Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.

4.    Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.

5.    Ensures all amenities are in tour condition and prepared for resident use. 

6.    Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.

7.    Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses,  Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community. 

8.    Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.

9.    Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.

10.    Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met. 

11.    Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

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