Staff Engineer, Applications, Site Reliability Engineering

Job Description

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to their work location three times per week, at minimum or other frequency dictated by the business.

The Role:

This is a senior technical leadership role, and we are looking for individuals who have demonstrated success in designing and maintaining large-scale, complex systems with a focus on the application layer. Our engineers have a passion for quality, efficiency, and reliability to help us accelerate and innovate in this exciting and critical space.  Our team believes in extreme ownership where we manage the scale, availability, and operations for our applications.  As a staff engineer, you’ll be creating patterns for reliability, implementing reliability patterns into our applications, and creating observability into our applications to support the vehicle data operations for millions of vehicles on a global scale.  You will work with the embedded vehicle teams, data engineers, infrastructure engineers, developer experience, and application teams to bring these services and client experiences to life. As a key member of our SRE team, you'll have the opportunity to shape the future of how we build reliable and efficient software systems for the next generation of transportation. 

What You’ll do:

• Design and implement reliability patterns for client applications, communication protocols, and back-office services 
• Operate and influence data collection, processing, and delivery systems that are scalable, resilient, and capable of operating on millions of vehicles at a global scale 
• Leverage monitoring and observability tools (e.g. Prometheus, Grafana, Datadog) to ensure system health and reliability 
• Lead automation efforts to reduce toil and keep our systems running efficiently 
• Lead incident response efforts, participate in on-call rotation, ensure root cause analysis, and drive continuous improvement after incidents 
• Drive postmortem processes, focusing on identifying and remediating systemic issues to prevent recurrence 
• Participate in mentorship programs to help grow the team from your experience

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• BS/MS/PhD in Computer Science/Engineering
• 8+ years of experience engineering reliability 
• Experience building and operating enterprise cloud applications 
• Experience with cloud platforms such as AWS, Azure, or GCP, and container orchestration technologies like Kubernetes 
• Familiarity with security practices such as DevSecOps, and ensuring secure and compliant infrastructure as part of reliability engineering 
• Ability to lead technical decision-making, balancing reliability, performance, and cost 
• Ability to make challenging decisions under pressure 
• Ability to learn complex systems in order to identify and mitigate incidents 
• Ability to work well cross-functionally and navigate through ambiguity  
• Strong written and verbal communication skills to both technical and non-technical audiences 

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to he