Accounts Receivable Associate

POSITION SUMMARY

Responsible for accounts receivable functions across all Minitab operating companies. Serve as a back-up for credit and collection functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primarily responsible for Accounts Receivable responsibilities for all Minitab operating companies:

• Process invoicing of daily sales orders within the financial accounting system.
  • Ensure orders processed with exceptions are in compliance with Company policy.
  • Email invoices to all resellers and other customers as requested.
• Respond to all A/R related customer inquiries, including renewals.
  • Process returns/credits of sales orders within the financial accounting system.
• Perform direct collections activities on past-due amounts via e-mail, telephone, and collection letters.
• Prepare monthly Sales reports for government contract sales.

Serve as back-up and support for other Accounts Receivable and Collections responsibilities for all Minitab operating companies. As needed:

• Record cash receipts and apply funds to the appropriate customer account for all receipts.
• Perform activities associated with customer portals (billings, inquiries, and collections).
• Prepare A/R reconciliations monthly and resolve any discrepancies.

• Together with internal and external technical resources, develop and maintain automated Accounts Receivables activities.
• When applicable, initiate bad debt write-off procedures using approved guidelines.
• Review requests for terms, and work with colleagues in Sales to arrive at mutually acceptable arrangements while mitigating risk.

 

ADDITIONAL RESPONSIBILITIES

Participate in special projects as directed.

 

EDUCATION, KNOWLEDGE, AND EXPERIENCE

• Associate’s Degree in Accounting and an understanding of basic business and accounting concepts.
• A minimum of two years of accounts receivable related work experience, including credit and collections related responsibilities, is preferred.
• Experience with Microsoft Office; proficient in the use of Microsoft Excel (intermediate Excel functions, i.e., pivot tables, sorting, linking, etc.).
• Experience with financial accounting, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) systems, and/or Microsoft Dynamics is a plus.

 

QUALIFICATIONS, SKILLS, AND ABILITIES

• Ability to represent the company in a professional manner and maintain customer relationships in accordance with established protocol.
• Personal assertiveness, professionalism, and diplomacy necessary to collect on past-due accounts.
• Highly organized, motivated and detail oriented, capable of meeting multiple simultaneous deadlines.
• Demonstrated experience in project and time management.
• Additional language skills, Spanish and French in particular, are a plus but not required.
• Ability to speak, read, write, and understand the English language.

 

 

Minitab is a Federal contractor and is following all applicable COVID-19 vaccination requirements.