Senior Director, Contracting

Thank you for considering Progyny!

We are seeking a Senior Director of Contracting to lead and scale our end-to-end contracting function across client, provider, channel partner, and vendor agreements. This role will be responsible for establishing operational excellence, driving consistency and quality in contract execution, and ensuring a seamless experience for internal stakeholders.

The Senior Director will lead a team of contracting professionals responsible for contract review within their areas of expertise, while directly overseeing complex agreements, contracting processes, and governance. This individual will serve as the central point of accountability for contracting operations and as a key partner to cross-functional stakeholders across Legal, Sales, Business Development, Network Management, Finance, and Operations.

This is a highly visible role requiring both strategic leadership and strong operational execution

What you'll do...

Contracting Strategy & Operations

• Own and evolve the end-to-end contracting function across all agreement types (client, provider, vendor, and partner)

• Design, implement, and continuously improve scalable contracting processes, governance, and service models

• Establish clear SLAs, prioritization frameworks, and performance metrics for contracting activities

• Drive operational excellence across the full contract lifecycle, from intake through execution

Contract Lifecycle Management (CLM) Ownership

• Work with legal operations to oversee and optimize the contract lifecycle management system (Ironclad), including workflows, intake processes, templates, and reporting

• Ensure accurate tracking, visibility, and reporting on contract volume, cycle times, and bottlenecks

• Identify and implement system enhancements to improve efficiency and user experience

Team Leadership & Development

• Lead, mentor, and scale a team of contracting professionals aligned to specific areas of expertise

• Establish clear roles, responsibilities, and performance expectations across the team

• Foster a high-performing, solutions-oriented team culture focused on quality, consistency, and partnership

• Ensure effective resource allocation across competing priorities and business needs

Contract Review & Risk Oversight

• Review, structure, and negotiate complex or high-impact agreements across all contract types

• Ensure alignment with company risk tolerance, legal standards, and commercial objectives

• Partner closely with Legal on non-standard terms, escalations, and evolving risk frameworks

Template, Playbook & Governance Ownership

• Own the development and continuous improvement of contract templates, playbooks, and standard language

• Partner with subject matter experts (Legal, Compliance, Finance, etc.) to ensure accuracy and relevance

• Drive standardization to reduce cycle times and improve negotiation outcomes

• Ensure appropriate governance, review, and approval processes for all template updates

Cross-Functional Partnership & Stakeholder Leadership

• Serve as the internal face of contracting and a trusted advisor to cross-functional partners

• Build strong relationships with stakeholders across Sales, Provider Relations, Partnerships, Legal, Finance, and Operations

• Provide guidance, training, and transparency on contracting processes, expectations, and timelines

• Proactively identify friction points and drive solutions that improve the overall contracting experience

About you...

Required Qualifications

• 10+ years of experience in contracting, legal operations, or a related function within healthcare

• 5+ years of people leadership experience, including managing managers or senior individual contributors

• Deep experience managing multiple contract types within the healthcare space (e.g., client/customer, vendor, partner agreements)

• Strong understanding of contract structures, negotiation strategies, and risk management

• Experience with contract lifecycle management systems (e.g., Ironclad)

Preferred Qualifications 

• Proven track record of building or scaling contracting or deal desk functions

• Experience partnering closely with Legal and executive stakeholders

• Strong operational mindset with the ability to translate strategy into execution

• Experience developing templates, playbooks, and contracting governa