Leads Coordinator/Sales Assistant

Leads Coordinator/Sales Assistant

BestPLUS, a division of Triumvirate Environmental, one of North America's largest and most innovative environmental services firm, is seeking a skilled and motivated Leads Coordinator/ Sales Assistant to join our dynamic sales team in our Jeanette, PA office.  As a leader in the rapidly growing plastic lumber industry, BestPLUS has established a strong presence with both retail and OEM partners, and we’re looking to expand further.

In this vital role, you will be responsible for qualifying incoming leads across all regions and assessing their potential to help grow our customer base. Working directly with the sales team, you will play a key part in driving our success by ensuring that leads are effectively managed, and opportunities are maximized.

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This onsite position will report directly to the VP/GM of BestPLUS and will be based in the Jeannette, PA office. The schedule is Monday- Friday, 7:00am-4:00pm.

Essential Responsibilities:

• Managing all inbound leads calls and web forms for our growing Environmental Services business.
  • Qualify / Disqualify potential sales opportunities
  • Develop scopes of work and pricing for project related needs
  • Enter sales leads into CRM system
  • Work with regional sales and operations teams to execute work
  • Provide feedback to marketing on sales trends
• Help Manage all webinar related leads, opportunities and tasks
  • Pre-webinar: work with Marketing to notify sales team members on upcoming events
  • Post-webinar: Assign prospect leads to sales team members for follow-up
• Follow-up with relevant prospects via cold calls and email
• Create and review data and/or reports weekly and share feedback with the sales and marketing teams
• Help Manage Employee Leads Program
• Help with Prospecting Research: provide assistance with identifying future targets in current and future regions
• Perform and arrange outbound calls to prospects that match our profile
• Support quality of CRM data related to sales behaviors
• Help support new and current sales programs
• Assist BDMs in all aspects of customer service, expediting and order management
• Management and replenishment of samples including: the preparation of samples, identification of requirements, cutting and coordination of shipping.

Requirements:

• Bachelor’s degree in Business, Marketing, Data Analytics, or related field—or equivalent experience.
• Exceptional customer service skills with strong written and verbal communication abilities.
• High level of follow-through and task ownership.
• Solid problem-solving and process improvement capabilities.
• Professionalism in handling customer concerns and ability to work closely with the VP/GM to resolve issues.
• Ability to thrive in a fast-paced, high-energy environment with strong attention to detail.
• Self-motivated and composed under pressure.
• Proficient in Microsoft Office Suite, especially Excel; experience with Oracle and CRM systems is a plus.
• Ability to provide support for Oracle-related access and tools for new sales team members.
• Comfortable managing and shipping product samples (includes packaging and UPS paperwork).

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!   

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on