IT Business Process Analyst

Clearance:    

• Active Top-Secret clearance is required at time of application. Candidate must have the ability to successfully complete a Counterintelligence (CI) Polygraph examination if successful CI Poly has not been recorded within the past five years.   
   

Responsibilities/Duties:     

• The Selectee shall provide executive-level Information Technology (IT) support to NSB OSU and various priority programs. Specifically:  
  1. Assist in strategic planning efforts for NSB IT programs by performing business process analysis, business process re-engineering for systems modernization, within the federal intelligence and law enforcement community.  
  2. Assess existing systems and monitor systems development efforts to user needs, assess risks, ensure alignment with current technology trends, and to identify areas for improvement, consolidation, migration, and retirement/replacement.  
  3. Collaborate with stakeholders throughout the FBI and serve as an interface for the collection, tracking, and management of operational user requirements for multiple FBI IT capabilities and systems.  
  4. Analyze technical and functional systems documentation to identify key points and discover potential problems.  
  5. Draft business and functional documentation such as mission needs, concepts of operation, price benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures.  
  6. Support the planning and/or implementation of IT projects and ensure the on-time completion of tasks.  
  7. Prepare position papers, briefing books, talking points, and various other written products, within short deadlines, for NSB ESS regarding IT issues to include support for various IT lifecycle management meetings.  
  8. Use expert written, oral, and presentation skills to provide updates to FBI executive-level management regarding the status of current IT projects and initiatives.  

  Required Qualifications:  

• Bachelor degree in Computer Science, Management Information Systems, or IT-related degree. However, if highly relevant experience required in the position description can be demonstrated to the satisfaction of the government, then a 4-year Bachelor's degree in a non-IT field may be acceptable. 

• Minimum 5 years of experience providing business planning, business modeling and business case development for modernization of legacy systems to include transitioning to hybrid cloud environments within the federal intelligence, defense, and/or law enforcement community.

• Experience with public, private, and hybrid cloud models and services (IaaS, PaaS, SaaS) and their application within federal government community frameworks, such as IC-ITE GovCloud, IC-ITE C2S, MS Azure, and/or Amazon Web Services.

• Experience preparing and presenting findings, recommendations, spreadsheets, reports, new operating models, and new workflows.

• Ability to proactively support and lead complex and high-visibility projects in a fast-paced environment, and effectively work with business process and functional owners with competing interests.

• Experience translating and communicating complex subject matter between technical and non-technical audiences.

• Excellent writing, oral communication, and presentation skills for executive-level audiences.

• Demonstrated leadership, strong initiative, and ability to self-start with minimal support or guidance.

• Keen attention to detail.

• Proficiency in MS Project, Excel, PowerPoint, Visio, Word, and SharePoint.

• Familiarity with federal government cloud industry standards, guidelines and regulatory/compliance requirements such as ISO 27001, Cloud Security Alliance (CSA), NIST 800-53, etc. 

Preferred Experience and Technical Qualifications

• MBA or Master’s in technology-related field such as Technology Management.
• Relevant certifications such as SCRUM Product Owner/ScrumMaster, Project Management (PMP/CAPM), ITIL, and/or AGILE Product Owner.
• Experience in defining, designing, and implementing cloud solutions.
• Experience with big data related issues ranging from ETL processes, storage, access controls, indexing, entity extraction/resolution, analysis, and sharing.
• Experience with analytic/knowledge management platforms such as Palantir.

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