Payroll CSR

HORNE is a professional services firm founded on a cornerstone of public accounting. As a top 25 business advisory firm, our team members serve clients from offices and project locations across the nation and Puerto Rico. We offer a range of financial operations and business strategy solutions that frees franchisees to focus on high-value opportunities like growth and customer experience. We serve clients in over 40 national brands spanning the pizza, chicken, deli and health/wellness segments.

The Payroll CSR position involves assisting with the processing of payroll, including data entry, verifying accuracy of timekeeping records, and calculating wages and deductions. Responsibilities may also include maintaining payroll records, responding to employee inquiries, and ensuring compliance with relevant laws and regulations. This role requires attention to detail, proficiency with payroll software, and a strong understanding of payroll processes.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Input payroll data into payroll software with accuracy and efficiency.
• Collect and accurately process data inputs for payroll according to established standards and deadlines.
• Process payroll checks, including regular wages and irregular payments such as bonuses.
• Maintain accurate records of vacation and personal time for employees as needed.
• Identify and resolve basic payroll discrepancies with minimal supervision.
• Respond to and resolves employee inquiries related to payroll, including deductions, paychecks, and time off in a timely manner. Escalates more complex concerns to higher-level staff as appropriate.
• Assist with garnishment calculations and deductions, ensuring compliance with applicable laws.
• Help ensure payroll practices are in compliance with government regulations and company policies.
• Prepare and process IRS correspondence and other payroll-related documentation.
• Build and maintain effective relationships with team leaders and employees to ensure smooth payroll operations.
• Communicate clearly and professionally with clients, team members, and employees regarding payroll matters.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Work Requirements

Employment with HORNE is contingent upon satisfactory completion of the firm’s employment screening process. This may include a public source background inquiry, employment credit check, criminal history, drug screen, motor vehicle report, education/credential verification, employment history, or any other relevant reports as required for the position.

Work Environment

Position may be performed onsite or in hybrid capacity. Team Members approved for hybrid or remote work must meet environmental and connectivity requirements per policy standards.

Physical Demands

Must be able to lift up to 20 pounds at times

Travel Requirements

Anticipated travel is less than 10% annually, according to business needs

Language Requirements

No Language Requirements

Work Authorization

Must be authorized to work in United States and able to submit required supporting documentation

Required Education and Experience

• 0-2 years of payroll experience, with a basic understanding of payroll processing and related functions.
• Experience working with multiple companies and handling multi-state payrolls is preferred.
• Experience with tip reporting, payroll tax report preparation, IRS correspondence, and garnishment calculations is a plus.
• High school diploma or equivalent required.
• Additional payroll or accounting certifications are a plus.

 

Preferred Education and Experience

• Basic understanding of financial concepts and payroll terminology.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong mathematical skills and attention to detail.
• Excellent oral and written communication skills.
• Ability to review and proof payroll data for errors.
• Organizational skills and the ability to prioritize tasks effectively.
• Ability to work under direct supervision and handle basic payroll issues. Perform self-reviews to ensure work is error-free and meets company standards
• Ability to manage time effectively to meet deadlines and deliverables.
• Willingness to learn and adapt