Manager, Regional Partner Success & Growth - Craft Education

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career.

 

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.  

 

At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs.  Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs.  Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

 

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs.  We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.  

 

If you’re looking to join the work-based learning revolution, we’d love to talk with you.  At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development.  We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Management_Executive 608

Pay Range: $97,300.00 - $175,200.00

Job Description

The Manager, Regional Partner Success & Growth, will lead a field-based team in strategic partnership management and growth. They will act as the central point for Workforce Development Board (WDB) partnerships, providing leadership, insights, and recommendations to optimize existing partnerships and to build and develop a related pipeline. They will develop and monitor metrics and provide support across their team’s lead pool and existing partnerships, establishing best practices that can be replicated and standardized across regions. They will also collaborate closely with Product and Marketing to ensure a seamless and positive partner experience and to communicate opportunities for expansion and product enhancements.

Primary Responsibilities

• Develop and execute strategies to effectively train, onboard, and engage WDB partners.
• Support the Manager Workforce and WIOA in growing and leading the department as needed per company vision and strategy, traveling on-site as needed to support regional PSGMs
• Lead the team in planning, budgeting, and reporting on WDB partnership development, initiatives, and performance for annual and quarterly goals.
• Establish and track key metrics and objectives for lead generation and WDB partnership implementation and management.
• Drive delivery and success of partner health checks, managing any complaints/escalations
• Provide thought leadership and support for partnership growth
• Maintain and communicate a clear view of organizational metrics and progress to the leadership team, including recommendations and needs
• Develop, manage, and share best practices and methodologies for successful WDB engagements throughout the partner lifecycle
• Collaborate with Product and Marketing to align strategy and execution of customer experiences, implementing any requested opportunities for select partner product testing and feedback

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities.  This document's contents or related job requirements may change at any time with or without notice.

Qualifications