Chief AI & Data Office (CAIDO) Product Enablement Manager

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Chief AI and Data Office (CAIDO) Product Enablement Manager
Boston/New York

Description

We are looking for an ambitious, self-driven professional to join the Chief AI & Data Office (CAIDO) Product Enablement Manager. This role sits at the intersection of product strategy, commercialization, and client-enablement – ensuring data-driven tools and capabilities are successfully packaged, launched, adopted, and scaled across the organization and client base.

You will partner closely with Data, Product, Sales, and Client Service teams to transform internal capabilities into market-ready offerings, enable revenue growth, and drive consistent adoption and value realization across clients.

This role reports to the Chief AI & Data Officer and plays a critical part in formalizing new AI, data, and analytics capabilities into scalable products and services.

Job specification

Objectives:

• Translate CAIDO tools and capabilities into commercialized, client-ready products
• Enable successful go-to-market execution and internal adoption across Sales and Client teams
• Drive product adoption, feedback loops, and continuous improvement
• Support revenue growth through commercialization, positioning, and enablement
• Ensure global consistency, service quality, and measurable product impact

• Product Commercialization & Strategy
  • Participate in the design, planning, and implementation of global data product offerings
  • Define and commercialize configurable data management solutions for portfolio managers and investment services
  • Partner with Data Product teams to package, price, position, and launch products
  • Support product lifecycle management from ideation through adoption and optimization
  • Identify expansion opportunities and contribute to product roadmap prioritization based on market demand
• Product Enablement & Adoption
  • Develop enablement frameworks to support internal teams (Sales, Client Services, Operations)
  • Create product position, messaging, and value proposition materials
  • Enable go-to-market readiness through playbooks, training, and sales support tools
  • Drive adoption metrics, usage tracking, and feedback loops to improve product effectiveness
  • Ensure alignment between product capabilities, customer needs, and commercial strategy
• Sales & Client Partnership
  • Support sales strategy by articular value proposition and differentiators
  • Translate complex data capabilities into client-relevant business outcomes
  • Maintain relationships with clients, partners, and vendors to identify opportunities and needs
  • Collaborate with commercial teams to convert opportunities into scalable offerings
• Performance & Insights
  • Analyze sales performance, product adoption, and client engagement metrics
  • Define KPIs for product success, commercialization, and enablement effectiveness
  • Use data insights to inform strategy, roadmap evolution, and expansion initiatives

Skills Required:

 Experience

• Experience in data services, data products, or analytics-driven environments
• Strong background in fund accounting, investment management, or financial services
• Experience commercializing products or enabling go-to-market strategies
• Exposure to product lifecycle management, product marketing, or sales enablement and selling

Core Competencies

• Ability to package and position products for commercial success
• Strong understanding of product adoption, enablement, and customer journey
• Experience translating technical/