(USA) Operations Manager, Asset Protection - DC/FC - Grocery Network

Position Summary...

As a key team member, you will drive data-driven decision-making and operational excellence. Responsibilities include data collection, analysis, and visualization to solve business problems, ensuring data quality, developing business cases, and implementing technological changes. Your expertise in asset protection and compliance will maintain a secure environment. You will also lead efforts to improve employee health and safety, coordinate emergency responses, and ensure OSHA compliance. Effective communication and feedback will foster a dynamic collaborative team. This role requires a proactive, analytical mindset and a commitment to continuous improvement within our grocery network refrigeration environments.

What you'll do...

• Leverage Data and Technology: Identify problems, determine root causes using data, develop and implement technology changes, and create dashboards and visualizations for stakeholders and leadership.

• Drive Business Solutions: Provide recommendations to solve complex business issues, develop business cases with projected ROI or cost savings, align business requirements to overall strategy, and recommend new processes.

• Ensure Environmental Compliance: Support regulatory visits, prepare audit reports, implement environmental policies, ensure compliance with legislation, and integrate environmental considerations into process design.

• Maintain Operational Excellence: Explain key operational functions and their relevance to the enterprise strategy, identify and document SOPs and OBW processes, and recommend improvements to existing operational processes.

• Enhance Asset Protection: Conduct investigations, recognize security breaches and thefts, implement and monitor access control and emergency services, generate and analyze loss and shrinkage reports, and develop prevention practices.

• Collaborate and Communicate Effectively: Engage with team members and stakeholders, establish credibility, present complex information clearly to various audiences, and assemble and prepare structured reports and materials based on relevant data.

• Influence and Feedback: Influence team members and leaders to act based on sound recommendations, seek and provide constructive feedback, anticipate needs/questions, and respond appropriately.

• Ensure Employee Health and Safety: Coordinate with emergency responders, evaluate facility environments against OSHA guidelines, improve health and safety processes, enforce compliance with OSHA standards, design emergency evacuation plans, and educate employees on health and safety hazards.

• Drive Process Improvement: Define critical workflows, identify process problems, focus on significant issues to maximize efficiency, implement methods for process improvement, and coach team members to develop process improvement skills.

What You'll Bring

• Data Collection and Analysis: Proficiency in data collection modes, techniques, and tools, with a strong ability to identify problems and determine root causes using data.

• Data Visualization and Governance: Expertise in data visualization tools and techniques, creating dashboards for stakeholders and leadership, and ensuring data quality and governance.

• Operational Excellence: Deep understanding of organizational processes, root cause analysis techniques, and the ability to identify and implement improvements to enhance operational efficiency.

• Asset Protection: Knowledge and experience in asset protection policies, practices, and guidelines, with the ability to conduct investigations, recognize security breaches, and implement prevention practices.

• Collaborative Communication: Strong communication skills to engage effectively with team members and stakeholders, present complex information clearly, and provide constructive feedback.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Benefits & Perks: Beyond competitive pay, you can rece