Professional Services Project Manager

Project Manager / Program Coordinator 

Job Location: Colorado or Virginia 

As a Project Manager/Program Coordinator responsibilities include working closely with our Senior  Program Managers to prepare comprehensive action plans, including resources, timeframes, and budgets for large Customer Programs; performing various coordinating tasks, such as schedule and risk management, along with administrative duties, like maintaining project documentation, managing customer ticketing systems and handling financial queries. This position is dual-role in that, as time allows, the candidate would independently manage small consulting engagements end to end, tracking costs, managing consulting resources and ensuring customer success.

Job Responsibilities

• For large or complex projects/programs, assist the Senior Project Managers in their day-to-day execution.
• For small projects, plans and manages all aspects from initiation through delivery; providing support, direction to the project team, removing roadblocks and influencing stakeholders.
• Manages administrative activities such as creating/modifying the project tracker(s), schedule(s), customer tool(s) and status report(s).
• Assists in driving and is accountable for delivery to be on time, on budget and agreed upon quality, to defined objectives.
• Identifies issues and takes corrective action where necessary to ensure project success.
• Improves upon existing processes and defines new processes to ensure successful execution and control of the project.
• Delivers the highest level of customer service to ensure success.

Deliverables

• Administratively supports all aspects of the migration from planning through completion, including:
  • Budget Management
  • Resource requirements, & allocation
  • Project schedules and dependencies
  • Project baselining, and monitoring, and corrective action.
  • Communication mechanisms including: Project status reports & dashboards, Meeting agendas and minutes, exec reports and presentations
  • Execute change control, quality, risk management, and communication.
  • Lead and/or Run Project Status calls. 

Required skills & experience"

Must be a US Citizen to support Federal business entities

Technical Skills:

• Required - Understanding of Project Management methodologies, such as Waterfall and Agile Project Management.
• Ideal – Understanding of network solutions in enterprise and/or service provider accounts.
• Advantageous – Juniper Security Products, Network understanding
• Advantageous - Delivery of software and network projects; through lifecycle, from conception to acceptance.

Experience/Background Desired

• Basic experience in delivering network solutions and an understanding of integration into OSS/BSS/IT in Service Providers and/or Enterprise customers
• Proven experience as a Project Manager/Program Coordinator in similar customer-facing roles.
• Experience dealing with external Customers.
• BA/BS degree in a related area or equivalent project management experience
• Project Management Professional (PMP) certification or a target date for obtaining this is preferred.
• Formal training and/or Certificate in project management from a university or accredited program, is preferred.

Personal Skills/Attributes Sought

• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills. Proactive by nature, able to see the big picture and can establish the steps to get there.
• Effective planning & communication skills, excellent interpersonal skills, able to work on multiple projects, ability to manage to all levels of an organization
• Self-directed and ability to make independent decisions as needed.
• Positive and open to an ever-changing environment.

PM Skill Set

Leadership

• Applies Business Acumen
• Operates with a Customer Service mindset.
• Understands the internal and external environment and impacts on project deliverables
• Elicits the business case for the project.
• Understands the business climate sufficiently to select and execute project management processes and methodology
• Builds strong morale and spirit within the project team
• Builds positive working relationships with project stakeholders across groups
• Listens, understands and executes effectively
• Assertive and proactive in driving and making decisions, considering the downstream and upstream effects of potential decisions
• Influences the thinkin