Director, IT Project Management

Job Description:

Position Description:

Manages Health and Insurance summary pages and ensures the integration of Single Sign-On (SSO) applications for better customer experience. Leads agile methodologies, including Scrum, Kanban, and Scrum@Scale, ensuring alignment with strategic goals. Performs Program Increment (PI) planning, develops PI objectives, and tracks the execution of features using tools -- Jira Align, Confluence, and MIRO. Mentors teams on best practices, manages dependencies, and handles incident management using tools -- SPLUNK, POSTMAN, and SOAPUI. Updates software or enhances existing software capabilities. Works with computer hardware engineers to integrate hardware and software systems, and develop specifications and performance requirements. 

Primary Responsibilities:

• Plans, executes, and manages information technology projects.
• Acts as a technical delivery lead and liaises between various stakeholders (Product Owners, architects, directors, developers, and quality assurance engineers) across multiple teams (front-end, Web services, and back-end databases).
• Manages complex systems and applications while adhering to strict security and compliance standards.
• Oversees the designing and implementing of healthcare enrollment workflows and life event experience features.
• Ensures successful deployments, manages risks, and tracks the progress of projects through various tools, while continuously identifying areas for improvement.
• Collaborates with senior leadership on project priorities, builds strong relationships with internal and external partners, and ensures compliance with data privacy and security standards.
• Oversees the implementation of new technologies.
• Ensures all IT projects meet their objectives and are delivered to clients in a timely manner.
• Mentors and guides production support teams, defines technical requirements with architects, and leads conversations on technical solutions.
• Fosters strong communication across business and technical teams.
• Researches, designs, and develops computer and network software or specialized utility programs.
• Analyzes user needs and develops software solutions, applies principles and techniques of computer science, engineering, and mathematical analysis.
• Identifies and acquires talent needs, resource planning, and talent allocation in the healthcare organization.
• Leads, coaches, and mentors engineers and teams.

Education and Experience:

Bachelor’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and six (6) years of experience as a Director, IT Project Management (or closely related occupation) designing and implementing healthcare applications in a healthcare technology environment, using Java/J2EE or Angular.

Or, alternatively, Master’s degree in Computer Science, Engineering, Information Technology, Information Systems, or a closely related field (or foreign education equivalent) and four (4) years of experience as a Director, IT Project Management (or closely related occupation) designing and implementing healthcare applications in a healthcare technology environment, using Java/J2EE or Angular.

Skills and Knowledge:

Candidate must also possess:

• Demonstrated Expertise (“DE”) performing Agile coaching, training, and mentoring in a healthcare technology environment, using Scrum, Kanban, Scrum@Scale, Jira, Jira Align, Mural, Confluence, and Agility Health; coaching squads of several teams (internal and external) throughout an Agile transformation -- coaching strategies and design, planning rollouts, tracking progress, and developing and supporting key healthcare products and platform -- using Scrum@Scale model; and performing Quarterly Planning events (dependency and risk management) by setting up and using tools that follow Agile methodologies -- SAFe, Scrum, Kanban, and Scrum@Scale.  
• DE supporting application development teams developing client-facing healthcare Web applications, using front-end (Node JS, JSON, SAAS, and Angular) and back-end applications (Java/J2EE, Apache Camel, Restful Web services, GraphQL, and JavaScript); creating, editing, and receiving SDL content through server-side orchestration frameworks, using Apache Camel; integrating personalized static content into healthcare Web applications, using Apache Camel; and creating SDL solutions to meet business requirements by delivering content to clients without code changes or installations.
• DE supporting application development teams, architects, and DevOps teams to prioritize, plan, and implement a Continuous Integration/Continuous