Senior Manager, Business Operations

Overview

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At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, leadership programs...and more

Description

The Manager, Business Operations is responsible for the financial planning, operational oversight, and business management of an assigned clinic section. This role oversees budget development and monitoring, financial reporting, and operational analysis to support the section’s strategic and financial objectives.

The position partners closely with section leadership and finance teams to ensure sound financial management, operational efficiency, and compliance with organizational policies, regulatory requirements, and financial reporting standards. This role also supervises staff and supports process improvements that strengthen financial performance and operational effectiveness.

RESPONSIBILITIES

Financial Planning & Budget Management

• Develop, administer, and monitor section operating and capital budgets.

• Support annual budget development, financial forecasting, and long-term financial planning.

• Analyze financial data to inform business objectives and departmental strategy.

• Monitor capital equipment, operational, and personnel budgets to ensure fiscal accountability.

• Review prior budget expenditures, investigate variances, and recommend corrective actions.

• Provide budget recommendations and financial guidance to section leadership.

• Work closely with the clinic Finance department to ensure alignment with financial policies and procedures.

Financial Reporting & Analysis

• Prepare operational, financial, and statistical reports for leadership and regulatory agencies.

• Maintain accurate accounting and statistical records for financial programs.

• Collect, organize, and analyze financial and operational data to produce management reports.

• Utilize financial systems (FAS) and resource tools to reconcile accounts and analyze financial performance.

• Prepare journal entries, accruals, fiscal year audit schedules, and asset depreciation documentation.

• Support financial systems and reporting tools used for operational and financial reporting.

Grants, Contracts & Financial Compliance

• Ensure awarded grants comply with established budget parameters and financial guidelines.

• Forecast financial needs related to grant funding increases, changes, and awards.

• Negotiate new and renewal service contracts and review vendor agreements for compliance with organizational requirements.

• Interpret financial regulations and implement appropriate auditing, filing, and compliance procedures.

Operational Leadership & Process Improvement

• Oversee and improve financial and operational procedures within the assigned section.

• Coordinate financial analysis initiatives and data collection activities across the department.

• Participate in the development of section goals, objectives, and operational strategies.

• Lead or support projects aimed at improving operational efficiency, such as facility planning, staffing restructures, or service expansion.

Staff Leadership & Development

• Supervise staff and manage employee performance.

• Provide coaching, training, and ongoing performance feedback.

• Monitor workflow, assign responsibilities, and ensure operational productivity.

• Assist with workforce planning, recruitment, interviewing, and hiring decisions.

• Support employee relations and provide input on compensation, benefits, and personnel matters.

Policy Administration & Compliance

• Administer departmental policies, procedures, and forms in compliance with state, federal, and organizational regulations.

• Review, revise, and communicate policies to ensure regulatory compliance.

• Advise managers and staff on the effective administration of financial and operational policies.

Administrative & Organizational Support

• Coordinate preparation and processing of employee do