Cyber Security Customer Assessment Analyst (Remote/Hybrid)

 Requisition #: 16385 

 

Our Mission: Powering Innovation That Drives Human Advancement  

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

 

Innovate With Ansys, Power Your Career.  

 

Summary / Role Purpose

As our Customer Assessment Analyst, you will work closely with Cybersecurity peers, Information Technology, multiple Business Units and Ansys customers to ensure that customer security requirements are met.  In addition, you will help to develop new processes and procedures to streamline our customer assessment process, reduce time to completion and identify trends regarding customer security requests to ensure that Ansys is providing necessary controls to safeguard customer data.

 

Key Duties and Responsibilities

• Respond to customer assessments in a timely manner
• Communicate effectively with internal teams and customers to understand the request(s)
• Work closely with team members to ensure that the security needs of Ansys customers are met
• Utilize processes and knowledge management procedures to enable Ansys to quickly answer customer inquiries
• Partner with a wide range of stakeholders within Ansys to understand their products and processes to ensure accurate responses regarding data security
• Provide input and contribute materials to assist various business units when interacting with customers regarding cybersecurity issues
• Contribute to on-going efforts around building an increasingly automated and streamlined customer assessment response process
• Apply knowledge of cybersecurity frameworks such as NIST and ISO 27001
• Review and assess customer cybersecurity contracts to ensure compliance and mitigate risk

 

Minimum Education/Certification Requirements and Experience

• Experience in risk management, vendor assessments, and audit procedures related to cybersecurity
• Strong knowledge of cybersecurity frameworks such as NIST and ISO 27001
• Familiarity with all cybersecurity risk domains
• Demonstrated ability to plan and coordinate multiple projects effectively, as well as provide a positive customer experience
• Proven hands-on experience with Microsoft Office suite (Word, Excel, Outlook) in a professional setting
• Associate degree or higher
• Minimum of 2 years of relevant experience in cybersecurity or a related field  
• Strong proficiency in written and verbal communication in English, equivalent to C2 level, with at least three years of work experience in an English-speaking environment
• Ability to work independently and within a team environment, managing deadlines and priorities with minimal supervision
• Strong organizational skills with attention to detail
• Strong analytical and problem-solving skills

 

Preferred Qualifications and Skills

• SANS Certification or other cybersecurity certifications
• Familiarity with data privacy regulations (e.g., GDPR, CCPA)
• Experience with cybersecurity risk management tools and platforms
• Previous experience reviewing and negotiating contracts

 

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement

 

Our Commitments:

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what’s next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

 

VALUES IN ACTION

Ansys is committed to powering the people who power human adva