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Technology Senior Business Analyst

Sanctuary
United Statesfull_timeVerifiedPosted 23 Jul 2025
💰 £51,002/yr(£44,192/yr£51,002/yr)

About the role

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

 

Technology Senior Business Analyst

 

Worcester based with a balance of home and office working

 

£48,452 - £51,002 per year

 

35 hours per week – Monday to Friday

 

We are seeking a diligent and dynamic individual to join our Business Analysis team as a Senior Technology Business Analyst in Worcester. You will spend your days working with business colleagues from across our diverse Group as part of project and product delivery teams. The Business Analysis function is responsible for supporting the organisation in identifying it’s needs and translating them into achievable technology outcomes. You will make a difference by playing a pivotal role in understanding, translating, and shaping the response to our customer and colleagues. This role is based in Worcester and will include a balance of home and office working (3 days in the office and 2 days from home). 

 

If you feel you would be a good fit, we encourage you to apply or look at the other roles we have available within our tech team. It's about you, your life, and your professional experiences as much as it is your qualifications as a BA.

 

The role of Technology Senior Business Analyst will include:

  • Engaging your skills across our service catalogue which includes requirements elicitation, process improvement, business modelling, and feasibility assessments.
  • Managing relationships, communicating effectively, and maintaining good working relationships with customers to ensure buy-in, and to identify and remedy shortfalls in service delivery.
  • Leading, coaching, and mentoring Business Analysts delivering BA Services or in a programme, project or product management team, planning and acting as a point of escalation for complex issues to support delivery
  • Managing the recruitment, performance, training and development of quality people to ensure required skilled employees are available to meet the needs of the service

 

Skills and experiences:

  • Able to demonstrate possession of a degree, management qualification or relevant professional qualification
  • Advanced Microsoft 360 and Microsoft Visio
  • Excellent communication skills

 

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

 

Our Benefits   

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays
  • A pension scheme with matching employer contributions from Sanctuary up to set limits
  • Life Assurance
  • Employee Volunteering scheme
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
  • Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
  • Role salary is £44,192 with an additional policy allowance of £4,260 per annum (rising to £46,517 with an additional policy allowanc

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Company

Sanctuary

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