Senior Content Designer

About Us

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.

What are we looking for?

We're seeking a highly skilled and experienced Senior Content Designer to join our team. In this pivotal individual contributor role, you'll collaborate closely with a diverse range of cross-functional teams, including product designers, product managers, engineers, technical writers, researchers, product marketing, and legal. Your main goal will be creating engaging and effective user-centered content for our complex cybersecurity products. This is a unique opportunity to strategically shape the voice of our products, define content standards, and make a significant impact on how users interact with our industry-leading solutions.

What You'll Do

• Strategic Content Leadership: Refine tools and processes for UX writing to ensure consistency and scalability across multiple products and platforms, including leveraging AI in content workflows.
• Content Design & Creation: Contribute to the existing enterprise content style guide and design system content guidelines. You'll also drive the creation and maintenance of product-specific copy templates, such as microcopy, UI text, tooltips, and error messages.
• Cross-Functional Collaboration: Work closely with designers, product managers, engineers, and researchers to deeply understand user needs and translate complex technical concepts into clear, concise, and user-friendly content that enhances the overall user experience.
• User Experience Advocacy: Champion user-centered design principles and advocate for the importance of content design within the organization, fostering a culture of empathy and clarity in all user interactions.
• Content Optimization & Quality: Conduct content audits and usability tests to identify areas for improvement, then iterate on existing content to optimize its effectiveness.
• Localization Contribution: Actively contribute to localization efforts and improvements, ensuring content is adapted effectively for different languages and cultures while maintaining its intended meaning and impact.
• Industry Expertise: Stay up-to-date with industry trends, best practices, and emerging technologies related to UX and content design, sharing insights and knowledge with the team.

What Skills and Knowledge Should You Bring?

• Extensive Experience: 8+ years of professional experience, including at least 5 years of UX writing or content design experience in a large-scale environment or for enterprise products.
• Domain Knowledge: Proven experience as a Content Designer/UX Writer in cybersecurity or another equally complex industry.
• Portfolio Excellence: A strong portfolio demonstrating exceptional UX writing skills, with samples of user interface copy, instructional content, and other relevant materials.
• User-Centric Craft: Expertise in creating clear, concise, and user-centric content for digital products and platforms, taking into account industry best practices and accessibility guidelines.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at various levels of the organization.
• Localization Acumen: Experience working with localization teams and workflows.
• Tool Proficiency: Proficiency in industry-standard UX writing and content management tools.
• Organizational Prowess: Strong organizational and project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.
• Agile Adaptability: Familiarity with agile development methodologies and the ability to thrive in a fast-paced, dynamic environment.

If you are passionate about user experience and have a strong desire to shape the UX writing discipline at a leading cybersecurity company, then we'd love to hear from you. Join SentinelOne and play a key role in revolutionizing how users interact with our cutting-edge cybersecurity solutions.

Why us? 

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral paren