Group Product Manager - Data Platform

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

***This role can be based in Boston, Denver or San Mateo***

The Product team at Klaviyo is continuously looking for ways to build and deliver the best possible product for our customers. We’re looking for Group Product Managers to join our rapidly growing team with expertise in solving problems with a customer-first mindset and bringing new products to market. You will work cross-functionally with product managers, designers, and engineers to guide product development from concept to launch. These Group Product Managers will develop a team of product managers, in addition to providing leadership over a group-level  functional domain. 

We are seeking a new Group Product Manager to lead the Data Platform group at Klaviyo. This role will be responsible for advancing Klaviyo’s core customer data infrastructure — coined the Data Platform — ensuring we are delivering a well-equipped and well-adopted solution for our internal customers as well as an extensible solution that maximizes value for our external customers. 

How You’ll Make a Difference:

• Set a vision for how the Data Platform can best serve Klaviyo’s own application teams while charting a path to externalize more of our data infrastructure overtime, so the best external applications of the future can also be built on Klaviyo.
• Drive the strategy and incremental roadmap for Klaviyo’s robust Data Platform.
• Understand Klaviyo’s customers—internal and external—so that you and your teams can drive a best-in-class customer experience.
• Dive deep into problems, sweat the details, and help your teams break things down into small, digestible pieces—and put them back together elegantly—to deliver exceptional products through incremental, agile methods
• Be exceptionally articulate in written communication, using written words to drive clarity across your teams, the product organization, and the entire company.
• Find ways to accelerate your teams, pushing them forward while removing blockers, mentoring, and being a go-to resource for data platform across the product organization. 

What You’ll Do:

• Lead multiple product teams that deliver Klaviyo’s core data platform, serving both internal and external customers, executing efficiently and effectively 
• Drive the strategy and product roadmap for Data Platform
• Work cross-functionally with other R&D leaders, Product Marketing, Sales and Success to ensure that we are ready to exceed the needs of our current and future customers
• Mentor a team of exceptional product managers at different stages of their career 
• Collaborate with engineering and design peers to improve processes and ensure high quality work product within the Data Infrastructure pillar

Your First 90 Days

In your first 30 days, you will get acclimated to Klaviyo and our product:

• During the first two weeks, you will be immersed in an onboarding program that introduces you to the company and the product.
• Introduce yourself to everyone you will need to know in order to be successful in your role.
• Become deeply embedded into your teams, understanding what they are working on and helping them drive value for Klaviyo’s customers.

In your first 60 days, you will become a valuable member of the team:

• Take ownership of the Data Platform area of the product, and become the go-to expert.
• Have a quick impact by powering your teams to deliver on their roadmaps.

In your first 90 days, you will continue to increase your influence:

• Start to formulate the strategy and roadmap for the broader Data Platform area.
• Start contributing to knowledge sharing with the larger product team. We value learning and growth very highly.

Who You Are:

• A minimum of 7 years of product management experience, with at least 2 years of experience managing product managers
• Experience shipping B2B SaaS products
• Have a track record of shipping successful data infrastructure products, or