Inside Sales Associate

Company Description

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment. Our IdentityIQ® and MyScoreIQ® brands feature credit report and identity theft monitoring, and our Resident-Link® brand focuses on positive rent-payment reporting to the credit bureaus.   

We offer generous benefits such as paid vacation time, paid volunteer leave, health insurance, employer-match 401(K) contributions, continuing training opportunities and more. We also provide our staff with unending free coffee, relaxation rooms, game rooms and company events.

We value innovative thinking, excellent communication skills, on-your-feet problem-solving and a penchant for team collaboration. In this role, you are an integral part of our company’s success, helping create innovative solutions that serve our members’ needs.

If you are looking to join a growing company and work among talented peers, we encourage you to apply today!

Job Description

The Inside Sales Associate is responsible for engaging with prospective channel partners (Marketing Entities) through outbound calls, social media, and email as necessary. They are responsible for building partner relationships, educating partners on product, service, and value proposition.  They will become an extension of the marketing entity’s business development process as an affiliate partner. They will work closely with the account management and partner support team to ensure that new and existing marketing entities are “farmed” appropriately to maximize the relationship and drive revenue. Key job functions include:
 

• Make 80 to 100 outbound calls per day to prospective marketing entities
• Schedule demo meetings with prospective marketing entities
• Provide product and system demos to prospective marketing entities
• Assist marketing entities through the partner activation process
• Report pipeline status of prospective and new marketing entities to managers
• Operate efficiently through company CRM
• Research on occasion for potential new marketing entities that had not been previously provided as leads from management and sales operations.
• Become expert in IDIQ products/benefits and functionality
• Performs other job-related duties and responsibilities as may be assigned from time to time.

Qualifications

• Minimum of one year of inside sales call center experience
• Prior experience or exposure to credit reporting/identity theft in some related industry preferred but not required.
• Experience in financial services industry (i.e. Mortgage/Real Estate, Insurance, Financial Planning, Banking, Employee Benefits, Tax Advising)
• Proficiency in or ability to learn Microsoft Office programs (e.g., Excel, Word, Outlook, PowerPoint, etc.)                      

Preferred Skill & Experience: 

• Strong telephonic and electronic communication skills and etiquette.
• Familiarity with CRM systems and practices.
• Willingness to learn, respond to coaching, and adapt to sales process
• Strong customer-focused mindset
• Established track record of reliability and good attendance.
• Ability to envision and communicate the big picture in an inspiring way.
• Demonstrated ability to quickly and proficiently understand and absorb new information.
• Strong communication and cross-functional skills with the ability to engage, listen, and collaborate with internal departments and external stakeholders
• Collaborative with the ability to structure mutually beneficial partnerships.
• Ability to be discrete and maintain confidential information
• Ability to multitask with a high volume of tasks
• Flexibility to handle rapid and frequent change and interest in taking on new tasks.
• Thrive in a fast-paced environment and possess a high level of intellectual curiosity.
• Acts without being told what to do. Brings new ideas to the company.
• Exhibits passion and excitement over work. Has a can-do attitude.

Additional Information

Position Details:This is a full-time hourly position (40 hours/week). 

Pay: $23.00 for English-only speaking candidates. $23.50 for English/Spanish speaking candidates. This position is commission eligible.

Benefits and Perks: IDIQ makes available comprehensive benefits including 100% of base benefits for employees and 50% for dependents (Medical, Denta