Data Center Critical Facilities Engineer IV

Who are we?

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Applies solid knowledge of facility operations to perform moderately complex maintenance and infrastructure tasks. Uses judgment to troubleshoot issues, follow established procedures, and support reliable operations within a mission-critical environment.

Responsibilities

Facility & Infrastructure Maintenance

• Perform preventative and corrective maintenance on facility systems and components

• Conduct repairs, installations, and on-site inspections to ensure operational reliability

• Monitor Building Management System (BMS) and respond to alarms using standard procedures

• Operate and maintain plumbing, fire suppression, and safety systems

• Support energy efficiency and sustainability initiatives

• Assist in operating critical infrastructure under guidance of senior technicians

• Work with minimal supervision on day-to-day activities

Vendor Support

• Support vendor work approvals, including job briefings, execution tracking, and completion reviews

• Ensure vendor activities comply with established standards and operating procedures

• Maintain and update technical documentation in coordination with service providers

Site Administration & Incident Support

• Maintain site logs, permits, and documentation (e.g., MOPs, procedures)

• Identify Single Points of Failure (SPOFs) and recommend improvements

• Respond to site incidents, including equipment failures or operational delays

• Support compliance and operational processes by following established procedures

Work Orders & Projects

• Complete routine work orders and circuit installations

• Troubleshoot and maintain auxiliary and office equipment as needed

• Perform minor system modifications (mechanical/electrical)

• Support infrastructure upgrades and site improvement projects

Collaboration

• Partner with team members to resolve facility issues and maintain uptime

• Communicate inventory needs to ensure availability of critical spare parts

• Share knowledge and provide guidance on general maintenance activities

• Contribute recommendations for infrastructure improvements

Qualifications

Education & Experience

• High school diploma or equivalent required

• 2–4 years of experience in facilities maintenance, data center operations, or a similar technical environment

• Experience in mission-critical environments (data centers, healthcare, manufacturing, or industrial facilities) strongly preferred

Technical Skills

• Working knowledge of mechanical, electrical, and/or plumbing (MEP) systems

• Exposure to critical infrastructure such as power distribution, UPS systems, generators, or HVAC/cooling systems

• Experience monitoring and responding to BMS alarms or building systems

• Ability to read and interpret technical drawings, schematics, and procedures

• Familiarity with preventative maintenance practices and basic troubleshooting

Preferred Qualifications

• Technical certification or trade training (electrical, mechanical, HVAC, or related field)

• Industry certifications (e.g., HVAC, electrical, OSHA, facilities management)

• Experience supporting infrastructure installs, upgrades, or capital projects

• Exposure to vendor coordination and compliance-driven environments

The targeted pay range for this position in the following location is / locations are:

United States - CH1 Chicago : 67,400 - 101,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range sho