Principal Systems Engineer - IAM

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

As a Principal Engineer in the Identity and Access Management (IAM) team, you will play a pivotal role in designing, implementing, and maintaining robust security solutions to safeguard organizational assets.  This position is a technical expert involved in developing the strategy and standards of Early Warning Services technology platforms and ensures excellence in quality of outputs across multiple teams. Leveraging your practical knowledge in Public Key Infrastructure (PKI), identity and access management platforms, privileged access management, active directory, and network protocols, you will contribute to the development and execution of IAM strategies.  Responsible for partnering with cross functional teams and providing input to a broad range of initiatives. Ensures system health is optimized to support internal and external customers.

Essential Functions

• Collaborate with technology and business leaders to lead the development and implementation of IAM strategies aligned with organizational security objectives.

• Architect, design, and enhance IAM solutions, with a focus on PKI, identity management, and privileged access management.

• Establishes vendor relationships to evaluate various technologies and associated costs to ensure technology meets business requirements and budget forecasts.

• Evaluate, select, and implement IAM platforms to ensure effective identity lifecycle management, authentication, and authorization.

• Design and implement privileged access management solutions to safeguard critical systems and data.

• Establish and enforce policies for privileged account usage and monitor compliance with security standards.

• Ensure IAM solutions comply with relevant industry regulations and internal security policies.

• Contribute to the development of security governance frameworks and provide expertise in security audits.

• Mentors, trains, coaches, guides Systems Engineers. Applies direction/ feedback from management to continually improve performance and service levels.

• Designs, develops, documents, tests and debugs new and existing configuration management patterns and infrastructure as code. Performs systems engineering, installation, configuration, and maintenance of assigned technology responsibilities,

• Works collaboratively with other technology and business teams to gather requirements and develop technology standards. Engages vendor partners to evaluate, test and implement technology solutions that meet business requirements.  

• Implements and reviews systems monitoring to ensure platform availability and optimal performance. Analyzes systems health data and makes recommendations to improve performance, prevent service degradation and ensure high availability of technology platforms.

• Provides systems production support, reporting and monitoring of availability for IT Systems.

• Provides escalation support to resolve escalated and complex hardware/software related problems as tier III support, diagnose issues, performs root cause analysis and implements mitigating measures of assigned technology platforms.

• Implements defined changes to existing hardware and operating system infrastructure such as security patches, non-security patches and technology upgrades in support of vulnerability management, emerging threats and lifecycle management.

• Creates and/or edits technology policies, procedures and associated documentation.

• Interacts with internal customers and external vendors to provide quality customer service.

• Support existing technology infrastructure in an on-call capacity as part of a team rotation.

• A technical expert that is continuously learning and keeping abreast of new technologies and industry best practices and finding ways to bring those practices into the engineering organization.

• Completes work in a timely and acc