The Divisional Human Resources Director (DHRD) -11-001- SC/Carson DHQ (Divisional Headquarters)

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Divisional Human Resources Director (DHRD) is a key member of the command management team, responsible for providing strategic HR leadership and expert consultation to officers and line managers. This role oversees recruitment and selection, compensation and benefits, employee relations, and litigation claims. The DHRD ensures that all people-related initiatives support the command’s goals and operational effectiveness.

Essential Functions

• Ensure employment-related compliance across the Command in accordance with The Salvation Army’s policies and applicable state and federal labor laws.
• Collaborate with field HR representatives and management to coordinate daily HR functions, including benefits, payroll, and risk management, while maintaining professionalism and confidentiality.
• Serve as the primary liaison between the Division and Territorial Human Resources (THR); travel within the Southern California region as required.
• Maintain comprehensive knowledge of The Salvation Army policies and relevant employment laws and regulations (e.g., U.S. Department of Labor, OSHA, ADA, Department of Fair Employment and Housing, OFCCP).
• Monitor and support Corps/units to ensure compliance with internal policies and external labor regulations.
• Provide timely and professional guidance to Corps/units on HR, personnel, benefits, payroll, and risk management matters.
• Keep the Divisional Secretary for Business informed of HR activities, trends, and emerging issues across the Command.
• Supervise HR department staff to ensure timely and professional completion of reports, projects, and initiatives.
• Develop and maintain efficient HR systems and processes to support daily operations and long-term strategic goals.
• Deliver training to officers and line managers on HR-related topics through webinars, conference calls, and in-person sessions.
• Support conflict resolution efforts and provide guidance on employee relations matters.
• Conduct HR audits at corps/units to assess compliance and identify areas for improvement.
• Manage the performance evaluation process across the Command, ensuring consistency and alignment with organizational standards.
• Prepare HR submissions for the weekly Command Finance Council (CFC) and maintain updated employee records.
• Draft and revise divisional personnel policies for review by the Divisional Secretary for Business and/or the CFC.
• Review and analyze reports related to personnel, benefits, payroll, and risk management.
• Maintain and update the HR folder on the shared drive with current and accessible materials.
• Oversee UKG payroll system accuracy and ensure employee data integrity.
• Manage the workers’ compensation program, including the Injury Illness Prevention Program (IIPP).
• Lead the Employee Relations and Employee Benefits programs.
• Ensure personnel files are organized and compliant with internal and external audit standards.
• Safeguard the confidentiality of employee information across the division.
• Communicate with THQ departments (HR, Risk Management, Legal) and external vendors as needed.
• Collaborate with the Finance Department to provide personnel cost data for divisional budgeting.
• Resolve billing issues related to HR functions.
• Lead strategic workforce planning initiatives, including talent acquisition, succession planning, and workforce development.
• Support organizational change efforts, including restructuring, policy updates, and cultural initiatives.
• Utilize HR metrics and analytics to inform leadership decisions and drive continuous improvement.
• Participate in crisis and emergency response planning related to personnel and workplace safety.
• Evaluate and recommend HR technology solutions to enhance operational efficiency and data management.
• Perform other duties as assigned.

PAY RATE: $175k-$200k/yr.

Working Conditions

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, and pull objects such as files, and file cabinet drawers, and reach overhead. Ability to participate in developed programs. Ability to lift up to 25 lbs. (usually file boxes). Ability to operate a desktop or laptop computer. Ability to access and produce information from a computer. Ability t