Manager, Data Governance Customer Success

No Relocation Assistance Offered
# 161573 - Piscataway, New Jersey, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Are you passionate about all things data?  We are seeking a Customer Success Leader to lead the enterprise stewardship community in adopting data governance and management best practices. As a Subject Matter Expert in data management, you will be at the forefront of enabling our data citizens to use and manage our data assets. 

What you will do: 

• Consult and support business and technology stakeholders in understanding data governance and data management, drive overall enterprise data maturity, and develop data strategies to drive continued growth 
• Engage domain data leaders and practitioners  in identifying data problems and use-cases that can fuel operational reporting, analytics and/or overall data-driven decisioning. Support the domain data leaders in implementing a data governance framework that aligns to enterprise strategy, policy and regulatory requirements and follows data management standard processes
• Drive use case activation with prioritized domains and drive maturity and success; report progress to partners and leadership in data forums
• Lead and facilitate workshops aligning to defined data journey for use case definition and scoping, coordinate the build of data products, manage data definitions in enterprise data catalog, and continuously measure and monitor data quality and ensure data protection
• Build the intake assessment and implement a prioritization framework to identify key use cases and domains to invest in for along with levels of service to support as many business customers as possible
• Develop playbooks and SOPS for data stewards to implement data governance and data management using enterprise tools

Required Qualifications: 

• Bachelor’s degree in information technology, business administration or related field. Master’s degree in information management or Library and Information Science is preferred
• 6-8 years of  proven experience in large data transformations focusing on data governance and data privacy
• Extensive knowledge of data management and data governance principles, implementations and latest industry trends
• Proven ability to manage multiple business stakeholders, including engaging and aligning with enterprise senior leadership to drive data governance initiatives and strategies in line with the overall organizational goals
• Excellent leadership, communication, and interpersonal skills with the ability to empower and guide cross-functional teams effectively
• Exceptional critical thinking and problem-solving abilities, coupled with a keen eye for detail and a commitment to delivering high-quality products

Preferred Qualifications:

• Consulting or product management experience
• Proficiency in metadata and data quality tools like Atlan, Collibra, Informatica, Alation, Atacama, Talend, etc.

Compensation and Benefits
Salary Range $116,000.00 - $172,000.00 USD

Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

• Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dent