Public Assistance Specialist (Southeast US) - IMMEDIATE On-Call

ICF Disaster Management Division seeks a Public Assistance Specialist – IMMEDIATE on-call to join our team immediately!  This project-based position is open to candidates located in Florida, Georgia, North Carolina, and nearby regions. Initially, the role will require onsite work for the first 2-3 months, with the possibility of transitioning to a hybrid schedule for some. Travel will be necessary.

The Public Assistance Specialist will serve as professional support for the Public Assistance Division.  Assisting with PA Program delivery, project worksheet development and operational details. 

At ICF we make BIG things happen. Let’s work together to help Hurricane victims and communities recover and re-build for future resilience. ICF’s growing Disaster Management division is assembling an outstanding team equipped to offer expert advisory services, bringing the strength of past performance and a hands-on integrated multidisciplinary approach. Join the ICF team and help make a difference.

About On-Call Employment with ICF

Given the seasonal or project-specific nature of our disaster & emergency management work, ICF often hires professionals as “On-Call” employees. On-Call employees are scheduled for work hours as they become available (while we usually schedule work hours a few weeks ahead of time, last-minute scheduling may also occur), and each on-call employee is free to accept or refuse the hours assigned to them in a given week. On-Call employees may work concurrent projects outside of their ICF assignment (as long as their outside work does not create a conflict of interest with the work they do for ICF).

 
Join our incredible group of experts today! 

Key Responsibilities:
•    Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations.
•    Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
•    Develop and execute program-specific administrative and operational guidance.
•    Address FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
•    Coordinate and participate in resolution of project related issues and concerns.
•    Ensure the delivery of excellent customer service and support to partner agencies.
•    Ensure timely administrative and fiscal processes for project worksheets.
•    Promote capacity building through local, state, federal, and non-governmental partners.
•    Demonstrate subject matter expertise and leadership with program partners and customers.
•    Coordinate and participate in resolution of project related issues and concerns.
•    Optimize procedures and maintain communication and focus.
•    Maintain and track each case as required in project report management information system.
•    Measure performance with key metrics.
•    Keep management team informed on issues, problems & resolutions.
•    Superior customer service skill set, ability to listen, facilitate and negotiate problems.
•    Expertise in area in which you are assigned. Carry out timely and accurate duties as requested. 

Please provide an updated resume aligned to the qualifications, skills and experience required.  

Must Have Qualifications:
•    2+ years of FEMA, State or Local Public Assistance experience addressing operational issues in disaster recovery operations including issues that have complex programmatic element.
•    2+ years of experience personally analyzing FEMA project worksheets.    
•    5+ years professional experience.  
•    Must be able and willing to travel as required for project work. 
•    Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. 

Preferred Skills: (may set candidates apart)
•    Bachelor’s degree.
•    Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.
•    Experience addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
•    Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
•    Background in various types of construction

Professional Skills: (you bring these with you)
•    Proficiency in the use of Microsoft software applications (Excel, Word, Outlook, etc.)
•    Excellent listening, written, and oral communication skills.
•    Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a