Job Description:

Please Note: We are unable to provide visa sponsorship for this role

As a Senior Business Analyst, you will be a key member of the TEM Product Area.  With the Squad Leader, you will provide effective product leadership and management of the product backlog with a focus on communication, risk mitigation, quality assurance, effective delivery, and building trusting relationships. You will work closely with a team of cross-functional, multi-disciplinary, and dedicated squad members responsible for delivering specific business goals.

Expertise You Have

• Strong analytical, mathematical, and problem-solving skills. Proven record analyzing, interpreting, and summarizing complex data.
• Outstanding project management and critical thinking abilities, with experience in the Agile methodology.
• Ability to make sound decisions quickly in a complex work environment.
• Ability to effectively communicate orally and in writing with co-workers, management team, other departments and clients.
• Highly effective people leadership, influence, and conflict resolution skills.
• Ability to build, prepare, and present reports accurately within the time frame specified.
• Strong interpersonal skills and the ability to expertly partner with many different levels of employees.
• Ability to prioritize iterative product releases leading to a successful customer experience
• Identify and document business requirements, current and future states, and provide constructive feedback for future process improvements.
• Proficiency in various business analysis methodologies, including workflow design, data analysis, uses case development, story writing, and user acceptance testing and product documentation.
• Proficiency in communication both written and verbal
• Experience in working with tax exempt plan types (401K, 403b, 457 etc.)
• Agile mentality: experience with Jira or similar Agile backlog management tool preferred

Skills You Bring

• Customer centric value; Experience with internal and external customers, customer centric requirements building & design
• Ability to look end-to-end, mapping processes that span the complex Fidelity landscape (people, process, systems, data).
• Ability to take initiative to communicate issues/client feedback with Squad Leader/team and resolve issues in a timely manner.
• Comfort with uncertainty – thing critically and make informed decisions when information is scarce
• Problem solving – Break down complex issues into manageable components
• Outstanding listening, communication, and facilitation skills
• Strong negotiation and conflict resolution skills
• Proven time management and organizational skills; able to balance multiple competing priorities
• Excellent critical thinking, analytical and problem-solving skills
• Ability to clearly articulate product vision and features
• Ability to participate in technical discussions, help make technical trade-offs, and set criteria for Minimum Viable Product (MVP)
• Innovative thinking and thoughtful risk taking to get the work done better and faster
• Negotiation, influencing and enterprise navigation capabilities
• Strong consulting orientation with a demonstrated ability to establish relationships

Value you Deliver

• Foster teamwork and a spirit of collaboration among team members and business partners while conveying a sense of urgency and responsiveness to meet business needs
• Run large and complex initiatives with multiple stakeholders to develop business requirements and then execute
• Proactively resolve barriers and issues that inhibit short and long-term goals
• Present to all levels of management on trends
• Apply expert knowledge and act as a trusted advisor by providing consultation services to internal clients in areas of critical initiatives
• Participate in defining product vision, roadmap and growth opportunities
• Effectively present information and roadmap progress to Product leadership
• Backlog management and prioritization
• Navigate multiple Fidelity Business Units to represent the TEM client and business needs
• Identify business needs and improvement opportunities; develop use cases and propose solutions
• Actively manage partner expectations and maintain strong communication throughout each release
• Establish and facilitate meetings to include demos of sprint deliverables and impact analysis results
• Lead organizational readiness activities, addressing obstacles and opportunities related to product delivery
• Convey business value of initiatives to squad team members including QA and Development re