Senior Care Manager (may underfill as Care Manager) (Dual CLTS/Birth to Three Service Coordinator)

SALARY RANGE

$26.69 - $40.88

WORK ASSIGNMENT DETAILS

Waukesha County’s Department of Health and Human Services is seeking a Service Coordinator to fill a specialized position serving children who are dually enrolled in the Children’s Long-Term Support (CLTS) Waiver Program and the Birth to Three Program.

This position provides comprehensive case management to children diagnosed with a wide range of physical, developmental, and mental health disabilities, as well as support to their families. Core responsibilities include completing functional assessments, developing and monitoring individualized service plans, coordinating of services across various ages and disability types, and ensuring that supports are in place to enhance each child’s quality of life. The Service Coordinator will collaborate closely with caregivers, providers, medical professionals, and community partners to maintain children safely in their homes and ensure timely access to needed resources.
 

In addition, this role provides early intervention case management for very young children with significant developmental delays through the Birth to Three Program. Duties include assessing developmental needs, coordinating evaluations, facilitating team meetings, monitoring progress, and arranging specialized early intervention services.

Successful candidates will have working knowledge of CLTS, Birth to Three services, Medicaid, county and community resources, and best practices in service coordination. Strong case management skills—including the ability to multitask, be highly organized, prioritize competing needs, and thrive in a collaborative, fast-paced environment—are essential.

This is a 40-hour per week position, Monday through Friday, 8:00 a.m. to 4:30 p.m., with the flexibility to adjust your schedule as needed to meet the needs of families, including occasional evening visits. Remote work is available for up to 50 percent of the pay period after required training and performance expectations are met.

CLASSIFICATION SPECIFICATION

The department may choose to fill this position as a Senior Care Manager.
The Senior Care Manager classification specification can be viewed here.  
The 2025 salary range for Senior Care Manager is: $29.44 - $40.88.
 

Senior Care Manager Minimum Training & Experience Requirements
1.    A bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.
2.    Two years of responsible work experience in social work, counseling, nursing, criminal justice, or a closely related field.
3.    A master’s degree in social work, nursing, psychology, criminal justice, or a closely related field may substitute for one year of the work experience.
4.    Social work certification may substitute for one year of work experience. 
5.    Valid driver’s license.

The department may choose to underfill this position as a Care Manager.
The Care Manager classification specification can be viewed here.
The 2025 salary range for Care Manager is: $26.69 - $35.31.
 

Care Manager Minimum Training & Experience Requirements:

1) A bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.

2) Valid driver’s license.

3) One year of related work experience in social work, counseling, nursing, criminal justice, or a closely related field.

Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan. Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.