Senior Director, Outreach and Engagement
College BoardAbout the role
Senior Director, SAT Suite Outreach
College Board – College Readiness Assessments
New York, New York; Washington DC.; Remote
About the Team
The College Readiness Assessments ("CRA") division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to life after high school. The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers and colleges and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.
The SAT Market Development and Outreach team is responsible for supporting our market, sales and outreach strategy, stakeholder engagement, and SAT Suite messaging. Capitalizing on the compelling benefits of the SAT Suite including our new digital testing experience, this team is hyper-focused on ensuring stakeholders including students and families, K-12, and higher education utilize the SAT Suite and have the resources and supports needed to do so.
About the Opportunity
As the Senior Director, SAT Suite Outreach, you will be responsible for articulating, refining and communicating the value proposition of the SAT Suite to all stakeholders, including students and families, educators, K-12 leaders and decision-makers, and Higher Ed leaders and decision-makers. Serving as the lead partner to our College Board Communications and Marketing teams, you will inform our strategic messaging about the SAT Suite in an evolving K-12 and Higher Ed context. You will support the Executive Director, SAT Suite Market Development in ensuring they have the messaging and resources to engage with the K-12 market. Finally, you will support the Senior Vice President, College Readiness Assessments with presentation preparation for key stakeholders and media engagements.
Responsibilities of the Role
Partner with Communications/Marketing team to develop and refine the SAT Suite value proposition and how it is optimally conveyed to all stakeholders
Develop and maintain the gold source resource that holds the full set of messaging and communications across CRA, Communications/Marketing, and partner teams across College Board
Serve as expert on the SAT Suite program and product offerings and ensure messaging alignment amongst teams as they conduct presentations and trainings to internal and external constituents
Liase with College Board field teams (K-12 and Higher Education) and marketing teams to continually iterate on the best ways to communicate with stakeholders and the most salient messages about the SAT and PSAT-related assessments, incorporating field feedback into communications strategies
Support senior College Board leadership, including the CEO, the President, the SVP of the College Readiness Assessments division, and Executive Directors in CRA with external presentation preparation for key stakeholders (e.g., Board of Trustees and other governance bodies, College Board Forum and other major conferences, university and K12 system leadership convenings, media interviews, etc.)
Serve as an internal liaison for communicating rationale around our key data and operational facts about the SAT Suite in conjunction with the Director, Program Strategy and Analysis
Compile field feedback for product and program management teams, to inform product enhancements and innovations
Develop and maintain fluency in the following to support training and communications:
Assessment market and competitive landscape
Key psychometric concepts such as concordance, equating, validity, and reliability
Product pricing, features & benefits, and core value proposition
Assessment content, structure, policies and key research
Assessment reporting and data usage
About You
Bachelor’s degree or equivalent required; MBA or related master’s degree preferred
7+ years of experience in communications, sales and/or training
Knowledge of the K-12 assessment landscape, trends, and market
A passion for supporting educational and career opportunities for millions of students
Excellent verbal and written communication skills
Experience presenting in high stakes internal and external settings, seeking to drive understanding and alignment
Experience deciding what data to present, and how to present it to tell a compelling story, including both for in-person presentati
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