Public Space Attendant - Evening Shift

SUMMARY: Responsible for cleaning the lobby, elevators, restrooms and public areas in safe, efficient, professional and friendly manner consistent with Hotel Policies and Procedures.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Receives and reviews assignments, priority requests, keys and supplies from Hotel Housekeeping Management.
• Retrieves and stocks caddie/cart to ensure all supplies are available.
• Cleans and stocks assigned public areas i.e. public elevators, elevator tracks, lobby and restrooms. This includes dusting, polishing, vacuuming, glass cleaning and trash removal.
• Cleans Team Member restrooms and offices as assigned.
• Performs quality check on public space televisions, telephones and lamps.
• Walks all assigned spaces at beginning and end of shift. Removes newspapers, trash and notes any areas that require immediate cleaning.
• Turns in keys, properly stores and secures caddie/cart and unused supplies at end of shift.
• Promptly reports any incidents of Guest dissatisfaction or unusual matters of significance to Manager/Supervisor so that corrective measures may be taken.
• Promptly delivers all articles left in public spaces to Hotel Housekeeping Management for entry into Lost and Found.
• Promptly reports all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to Hotel Housekeeping Management.
• Writes shift reports including any incident of theft, accident or injury as assigned.
• Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members.
• Ensures all communication containing Tuolumne Band of Me-Wuk Indians, TEDA, Inc., Black Oak Casino Resort and Guest information is consistent with privacy policies and practices.
• Performs other duties and attends to special projects as assigned. Participates in committees as requested.

Mandatory Requirements:

• Must possess a high school diploma, G.E.D., or equivalent.
• Must be at least 18 years old.
• Experience in the hospitality industry as well as knowledge of common industry terms and practices preferred.
• Must complete Blood Borne Pathogen.
• Must be able to understand and provide friendly guest service.
• Must be able to understand and comply with proper cleaning techniques, procedures and hotel standards.
• Must be knowledgeable on chemical management, MSDS and always place chemicals and supplies in a secured location.
• Must be able to operate a vacuum, mop and properly use cleaning equipment and supplies.
• Must give strong attention to detail and possess excellent organizational and time management skills.
• Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible, and efficient.
• Must be able to communicate proficiently in English.
• May be required to possess and maintain a valid California driver license and Black Oak Casino drivers permit.
• Must be able to pass a mandatory drug test and background check.
• Must provide evidence of employment eligibility in the U.S.

Physical Demands:

• Must be able to lift 50 pounds and occasionally more with assistance.
• Must be physically able to perform all job requirements.
• Exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Work Environment:

• The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
• Potential exposure to infectious diseases.