Presales Solution Consultant, Strategic Portfolio Management (SPM) Solutions

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Job Description

The Team - As a member of the Specialist Solution Consulting Team at ServiceNow, you will have significant impact on our future success by supporting our Technology Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company’s most strategic product lines with support from sales, product management and the executive team. All this in a team of skilled and experienced people with focus on sharing, collaborating and learning from each other to drive innovation.

The Role - You will be responsible for supporting the Strategic Portfolio Management product (SPM) sales effort by using your technical and customer service domain expertise to address customers’ business issues, demonstrate technical credibility and convey value. Specialist Solution Consultants play a key role in the sales process by facilitating customer discovery workshops, demonstrating the solution, aligning to business value, and gathering customer feedback for future product innovation. Strong technical, sales and consulting skills as well as the ability to translate technical capabilities into business benefits are crucial for this role.

The Strategic Portfolio Management suite is a central part of the business at ServiceNow and the investment to develop towards the future of digital workflows, enterprise agility and business driven initative prioritization is substantial. ServiceNow’s SPM suite includes Project Portfolio Management (PPM), Application Portfolio Management (APM) and Agile Planning Solutions.

In this role you will be in the center of this and play a part in impacting our future by providing innovative ideas and feedback.

What you get to do in this role:

· Advise customers / prospects to take advantage of the ServiceNow Strategic Portfolio Management (SPM) suite to solve business issues and technical problems preventing them from achieving their goals.

· Inspire with an innovative mindset providing guidance on the future of our SPM solutions.

· Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster.

· Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts.

· Promote and educate about ServiceNow technology and industry trends through public, customer and marketing events such as conferences, webinars, executive briefings etc.

· Be the voice of the customer and provide feedback to help product management and engineering teams to shape the roadmap and to better help our customers.

· Be the go-to person in area of focus for market trends and competitive analysis with special skills on differentiation for our SPM solutions.

· Be the trusted advisor for our SPM solutions for customers, the market, partners, colleagues and with a consultative mindset coach them towards the value-based decisions.

Qualifications

To be successful in this role, you may have:

· Ideally solution consulting and/or presales background in portfolio management and agile domains with understanding and hands-on e