Senior Product Manager - Enrollment

The Senior Product Manager is responsible for directing and overseeing all stages of the product life cycle, which include product strategy, product development, and product marketing. Assigned products may require development as new products or enhancement for existing products.

Responsible for shepherding desired business outcomes from concept through technology delivery by shaping both business and technical requirements, understanding competitive information, and translating to roadmaps and deliverables.

Drives portfolio strategy and the development and implementation of technology across different Operations, Growth, and Technology stakeholders. Leads the effort to identify and promote best practices within the product.

Deeply understands customers, technology, and competition, and synthesizes into the operational product roadmaps driving business outcomes through technology enablement and innovation.

Develops and communicates product priorities across the company by collaboration and building consensus.

Creates and maintains operational and functional metrics; maintains financial business case and ROI. Partners with compliance to ensure compliance requirements are well articulated at the feature level.

Participates in design reviews, user research, and demos.

Grooms and prioritizes the backlog-- feature backlog. Partners with the Product Director to create Features for the prioritized Themes/Epics.

Takes ownership of defining and managing technical debt within product roadmaps, business cases and support backlogs.

Represents voice of the business when determining Sprint priorities for the teams. Integrates user research studies, analytics, and market analysis into product requirements.

Identifies new features and capabilities that support the roadmap and work with the various stakeholders for validation of use cases.

• 5+ years of experience in a product management function; people management experience preferred. 
• Experience working in the health care industry and with PEGA is a plus. 
• Knowledge of Agile software development framework, architecture concepts, and terminology. 
• BA/BS, master’s degree preferred. 
• Experience and/or accreditation in Scaled Agile a plus.
• Ability to effectively and actively communicate with both business and technical stakeholders.
• Strong work ethic and demonstrated a willingness to drive projects to closure.
• Strong deductive reasoning and attention to detail.
• Ability to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to change.
• High comfort level interacting with colleagues and with various levels of client organizations.
• Ability to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures.
• Strong sense of customer service to consistently and effectively addresses customer needs.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. 
Pay Grade 23. $106,400 - $230,600 Nationally

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay 
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations  This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordin