Sr. Manager, Special Projects & Business Operations
BluelandAbout the role
About the Role
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A bias toward action paired with strong attention to detail
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The intuition on when to prioritize speed and when to prioritize precision
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Executive presence and professionalism in every interaction
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A hands-on approach to integrating AI tools into how you and your team operate
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The ability to think strategically and execute operationally — often simultaneously
Blueland is seeking an experienced Senior Manager of Special Projects & Business Operations to join the Office of the CEO. This role serves as a critical operational and strategic hub, ensuring our CEO and leadership team operate with clarity, efficiency, and impact.
This is a dual-mandate position: strategic operator and operational partner. On the strategic side, you will lead and support high-priority cross-functional initiatives spanning business operations, organizational health, growth strategy, marketing, and executive-level projects. On the operational side, you will serve as a key support to the Chief of Staff and CEO, helping to manage workflows, facilitate decision-making, and drive organizational alignment.
You will work closely with senior leadership across the company and be expected to navigate ambiguity with confidence, bring structure to complex challenges, and deliver high-quality outputs consistently, whether on a one-time initiative or a repeatable process.
We are looking for someone who holds themselves to a high standard and understands that excellence is not just about the output, but about building systems that scale. You bring:
Responsibilities
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Lead special projects end-to-end with full ownership and autonomy, and support the Chief of Staff on broader initiatives as needed
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Drive organizational efficiency, health, and team performance initiatives — identifying gaps and designing systems to address them
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Own cross-functional strategy and insights projects from scoping through synthesis and executive recommendation
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Support board preparation, OKR reviews, and recurring leadership cadences, ensuring the CEO and leadership team are consistently prepared and aligned
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Identify operational gaps across the business and develop structured solutions to address them
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Lead and support cross-functional initiatives, providing structure, momentum, and clear ownership at
Special Projects
Business Operations & Organizational Effectiveness
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