Strategic Account Manager - Advisory Consulting

Job ID:43226
Location:New York: 810 Seventh Avenue  
Position Category:Business Development
Position Type:Employee Regular

Who are LRQA?

LRQA is defined by dedication to clients, market-first innovation, and deep expertise in risk management. We have grown into a leading global assurance provider, bringing together world-class capabilities in certification, customised assurance, cybersecurity, inspection, and training.

While we are proud of our heritage, what truly matters is who we are today—because that shapes who we and our clients can become tomorrow. By staying true to our shared values and leveraging decades of collective experience, we help our clients build a safer, more secure, and more sustainable future.

Today, LRQA operates across 50 countries, employs more than 2,500 colleagues, generates £315m in revenue, and supports over 60,000 clients across a diverse range of sectors and markets.

 

The Opportunity

We are seeking a Strategic Account Manager to join our team in USA. This role will play a pivotal part in expanding LRQA’s local, regional, and global market presence through a strategic and consultative sales approach. You will leverage LRQA’s extensive portfolio of diversified products and service solutions to deliver holistic, client-centric outcomes.

 

Role Purpose

The Strategic Account Manager is responsible for driving growth and expansion of LRQA’s services within designated strategic accounts. Key objectives include client retention, revenue growth, and new client acquisition, aligned with sector strategies.

This role requires building strong relationships with senior decision-makers, acting as the internal voice of the customer, and ensuring operational excellence across global sales teams. You will maintain an accurate and robust sales pipeline, taking proactive corrective action to achieve revenue targets. Close collaboration with marketing, service delivery, and support teams is essential to maximize account success.

 

How You Will Make a Difference

• Revenue Growth: Drive targeted revenue growth across assigned global and strategic accounts, new target logos, and LRQA’s core products and services, in collaboration with local and regional sales teams.
• Account Planning: Own and execute account plans for assigned accounts and target logos, coordinating with internal stakeholders and subject matter experts to deliver agreed actions.
• Client Development: Partner with local teams to understand client strategies, expand LRQA’s network of influencers, and grow a strong pipeline of opportunities.
• Pipeline Management: Maintain a healthy, accurate sales pipeline, taking corrective action and escalating issues as needed to meet revenue targets and forecast commitments.
• Service Delivery: Ensure contracted SLAs are consistently met by working closely with Program Support and operational delivery teams.
• Retention & Risk Mitigation: Lead account retention efforts, proactively mitigate risks of attrition, and secure renewals to prevent re-tendering.
• New Business Development: Actively pursue new business opportunities for target logos, either as the lead or in a supporting role, using proven winning strategies.
• Market Insight: Maintain strong market awareness to identify opportunities for new products and services and contribute to LRQA’s strategic growth initiatives.
• Reporting: Deliver accurate and timely sales reports, pipeline updates, and performance summaries.
• Collaboration & Representation: Act as an ambassador for One LRQA, collaborating cross-functionally and representing LRQA at industry events and conferences.
• Client Satisfaction: Drive high levels of client satisfaction, improve NPS scores, and proactively identify growth opportunities and new product ideas.
• Financial Discipline: Maintain financial control by setting targets, developing budgets, and monitoring performance across assigned accounts.
• Market Analysis & Strategic Planning: Monitor competitive activity, analyze market opportunities, and translate client insights into strategic growth and product development initiatives.

 

What You Will Bring

• Demonstrable success in achieving annual sales targets within a B2B environment.
• Proven experience working with large, strategic organizations to develop tailored sales solutions.
• Track record of increasing contract values through sustained year-on-year doub