Director, Global Leader Support

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

Come join the People Solutions team as the Director, Global Leader Support. In this role, you will lead a global team located in multiple countries focused on compliance, execution of people programs and building leader capability in foundational management practices through real-time coaching and specialized training. This role works in partnership with our business clients, Legal, Business & People Partners, People Operations and COE teams to understand capability gaps, design people-focused solutions and to deliver at scale.

Responsibilities:

• Deliver a global leader support model to support cyclical volume leader coaching/support for the following inquiries: attendance, performance, solution delivery, business cases for workforce reductions, leaves and accommodations, employee civility, listening support, etc.
• Develop a consistent framework for coaching, record keeping and tracking and strengthen team members skillsets to ensure high-quality leader coaching and support of inquiries
• Partner with COEs to proactively implement programs, focusing on upskilling leaders prior to program launches and providing in the moment, real-time coaching on managing employees
• Partner with internal stakeholders (Legal, Ethics & Compliance, Security & EHS) on a robust compliance strategy that ensures people leaders are provided statutory training on a regular cadence
• Ensure compliance of local labor laws, policy updates in partnership with Employee Relations and successful support of internal and external audits
• Using data, develop insights and themes to determine leader development needs and success metrics for regular updates to executive leaders and implementation of proactive measures
• Collaborate with the People Solutions ecosystem on broader organizational initiatives and ad hoc initiatives

Qualifications

• 10+ years of progressive experience in a role focused on leader coaching and support, technology and manufacturing experience preferred
• Experience leading a global team and working across multiple regions and cultures
• Experience working with internal stakeholders and leaders to identify and prioritize learning needs focused on building people leader capability  
• Ability to design, build and deliver scaled programs, including in-person experiences, virtual learning, diagnostics, coaching and community building for a global population
• Experience as a facilitator, learning designer, and content creator
• Demonstrated leadership and decision making to foster a culture of trust, respect and inclusion
• Ability to navigate through ambiguity and manage multiple initiatives

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care l