Senior Director, Financial Operations Systems and Reporting

Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you!

Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children.

Step Up For Students offers an excellent benefits package:

SUFS Total Rewards

Medical - HSA/FSA - Dental - Vision
Company Paid Disability - Life Insurance
401K Match - Tuition Reimbursement
Generous Time off Policy - Professional Development


JOB SUMMARY
Responsible for overseeing SUFS financial technology and data management to ensure accurate financial operations and financial reporting. This includes managing all systems with financial functionality (Financial Systems) for effective and efficient financial operations, implementing strategic improvements, ensuring data integrity in Financial Systems. Liaise with IT on technical issues with Financial Systems. Collaborate with teams in developing systems and processes to support financial operational goals. This position will manage the relationships between the Finance, Transformation and Information Technology departments. This role will take business direction from the Chief Financial Officer and Vice President, Program Finance. This position will report directly to the Vice President, Program Finance.
KEY RESPONSIBILITIES
◦ Development, implementation, and maintenance of Financial Systems and ensure they align with operational and reporting needs. Ensure all systems functionality aligns with Financial Operations business needs including policies and procedures; Responsible for the financial systems security related to roles and permissions of users and the configuration of the systems to maintain internal controls.
◦ Evaluate and enhance financial workflows, reporting processes, and internal controls to improve efficiency and accuracy. Participates in the development and implementation of processes that improve efficiency and enhance productivity.
◦ Oversee data integrity across platforms, analyze trends, and provide insights to support strategic decision-making. Ensures the validity of financial data in the data warehouse and data requests and reports that include financial data.
◦ Manage and mentor finance professionals, fostering a collaborative and high-performing team environment.
◦ Drive technology strategies for financial systems and reporting.
◦ Work closely with IT, finance, and other departments to ensure system functionality supports business goals. Serves as the financial representative on organizational projects that impact enterprise systems and financial data including setting up new programs.
◦ Ensure the smooth operation of the Financial Reporting Zendesk inboxes, overseeing daily Financial Systems and Reporting operations to ensure timely and effective responses to inquiries and issues.
◦ Monitor team performance, track key performance indicators (KPIs), and provide regular reports to senior leadership, highlighting areas for improvement and operational insights.
◦ Collaborate with the Product team to validate finance-related solutions and ensure successful sign-off based on feedback.
◦ Maintain active participation in cross-departmental meetings, prioritizing and addressing system issues impacting financial operations.
◦ Assist in financial account audits and the resolution of complex financial transaction issues, developing a deep understanding of systems such as Epicor, Tipalti, and other payment processes.
EDUCATION & EXPERIENCE
REQUIRED:
◦ Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries, and military service can substitute for the formal education requirements.
◦ Ability to travel as needed to support initiative delivery and stakeholder engagement.
PREFERRED:
◦ A Bachelor’s degree in a business-related field from a four-year college and at least 10 years of related experience or an equivalent combination of education and experience. Accounting and extensive financial system implementation experience preferred.
KEY COMPETENCIES
◦ Demonstrates critical Transformation and Leadership skills and abilities: True Collaboration; Focusing on Outcomes: Owning and effectively solving problems for today and the future; Empathetic Leadership; Adaptability and Resilience; Emotional Intelligence/CEM skills and Continuous Development/Continuous Improvement Mindsets.
◦ Knowledge, Skills and Abilities
◦ Natural and strong leadership capabilities
◦ Possesses strong organizational and analytical skills including the ability to understand financial systems and workflows
◦ Ability to read and understand technical forms and financial reports
◦ Strategic Thinking and Planning
◦ Pro