Slack Strategic Customer Executive

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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Strategy & Business Operations is a key function within Salesforce to drive profitable growth at scale, partnering with our senior leaders as trusted advisors.

Some of the main topics covered are setting strategic business priorities to drive profitable growth, building and implementing long term GTM strategies, setting best-in class operational processes, systems and tools from lead origination to deal closing, owning cross-functional transformational projects end to end and driving change management processes to transform and scale the business in a standard way across countries, segments and clouds.
We are looking for a strong leader to act as the business partner for the Slack CEO on her day-to-day operations, which will include GTM setup, operational cadence execution, cross-functional alignment and strategic projects end to end ownership.

This senior leader will embrace the challenges of operating in a complex matrix environment, driving alignment and building executive relationships with regional sales leaders, functional leaders (marketing, sales programs, enablement, business technology, etc.), regional peers and HQ functional leaders (real state, business technology, global strategy, etc.)

Scope:

* Become a trusted advisor to the Slack CEO and her senior leadership team.
* Drive & coordinate business execution working closely with other functional leaders including Sales, Marketing, Finance, Recruitment and Employee Success
* Own the Go-To-Market annual planning cycle for Slack including business planning, headcount allocation, organizational design, territory strategy and quota allocation
* Own project management of complex cross-functional initiatives end to end
* Lead and develop a best-in-class team, fully aligned and connected with other regional business operations teams, creating an environment that attracts top talent and where everyone can contribute, succeed and grow

Skills/Expertise Required

* 10+ years previous experience in a business operations role within a high growth SaaS company operating at a multi $B scale (multiple countries) or equivalent experience within a management consulting firm
* Thoughtful leadership, track record of advising senior leadership, with experience of rolling out GTM models across along several planning cycles
* Solid track record as change ambassador operating in matrix environments, with proven ability to build strong relationships with teams like regional sales, strategy, programs, enablement, marketing, HQ
* Demonstrable project management track record, having led cross-functional strategic initiatives sponsored by senior leadership (e.g. go to market, talent development, M&A integration, etc.)
* Inspirational people leader, with a track record of growing, nurturing and developing teams at a significant scale

Additionally, the ideal candidate will possess the following:

* A reputation for unquestionable ethics and integrity; sets the tone from the top and demonstrates the highest level of integrity, authenticity, and transparency
* High level of intellectual curiosity and self-awareness with low expressed ego
* Company-first mindset, demonstrating a continuous focus on what is business relevant and can respond quickly

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