Culinary & Hospitality Associate - BLH FT

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Location

BLH Bronson LakeView Hospital

Title

Culinary & Hospitality Associate - BLH FT

Culinary & Hospitality Associates execute all assigned duties, under general supervision and according to established procedures, within the daily scope of the Food Service department. The incumbent must possess an unwavering sense of compassion and the highest possible level of customer service.  All members of the Bronson Food & Nutrition team are expected to consistently deliver the highest level of service to all customers; demonstrate a willingness and desire to work as a part of a team and contribute to a safe and positive environment; work independently and manage time effectively; follow basic instructions and pay attention to detail in the completion of assigned duties. Employee should also expect to perform duties outside of specific role on a regular basis and to fulfill any responsibilities associated with the Food and Nutrition Department’s daily operations. These responsibilities, related to and dependent upon the specific environment in which the person is scheduled, include but are not limited to those outlined below.
 

The Culinary & Hospitality Associate Level 5 must be self-assured, internally motivated, and capable of effectively prioritizing a broad range of work tasks and responsibilities across multiple job functions and work environments. The individual must possess strong critical thinking skills, patience, compassion, and the highest possible level of customer service acumen.   Specific responsibilities include development of daily staffing flow sheet, execution of daily food production, and execution of daily responsibilities of all staff within assigned work environment. They are expected to competently modify production volumes, adjust and scale recipes and procedures as necessary. At the highest level of the non-management department structure, the incumbent serves as a role model for their teams, by consistently functioning at peak performance and professionalism. Having consistently performed at the highest level, they must share their advanced knowledge and skills through training and coaching of their peers. They will be called upon to ensure effective completion of all required work, in the absence of managers or supervisors. Effective time management, quality control, inventory monitoring & ordering, staff training, conflict resolution, and staff motivation and productivity are basic expectations of any individual at this level. This includes routinely reviewing sales volumes and matching to production levels; monitoring product waste and labor efficiencies; ensuring consistent supply of required products and ingredients required to execute planned menu. They are responsible for the oversight and confirmation of proper training for each member of the team in their assigned environment. The utmost care must be given to ensuring staff satisfaction, productivity, and safety across all shifts and work environments.

Required Qualifications:

• High school diploma or general education degree (GED) required
• Strong functional knowledge of food safety and sanitation
• Ability to:
  • Communicate clearly and understand basic verbal and written directions
  • follow basic food assembly & packaging instructions
  • read and understand, the English language
  • write and scale complex recipes, and improvise as necessary
• Comprehensive knowledge of food safety and sanitation
• Demonstrated ability to communicate clearly by understanding, interpreting, and relaying/delivering complex verbal and written directions
• High-level math skills required for budgeting, production planning, policy and procedure development and enforcement
• Experience in utilizing computer systems (i.e. Microsoft Office Suite, Active Staffer, or other scheduling programs)
• Employees providing direct patient care must demonstrate competencies specific to the population served

• Serve Safe Certification or other comparable third-party food safety certification

Dependent on job responsibilities, a valid Michigan driver’s license and insurability through Bronson’s carrier ma