Medical Assistant, Family Medicine

Site: Wentworth-Douglass Hospital

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Hilltop Family Practice is located at 85 Main Street, Somersworth, NH 03878. As a Family Medicine office, we provide outstanding primary care and preventative health care to patients of all ages, from newborns to seniors.

We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.

Our clinical staff support two providers and an average visit volume of 35 patients per day in our practice. Teamwork is the foundation for successful day-to-day operations.

Are you ready to bring your talent to this team and join us in moving health care forward?

 

Job Summary

We are seeking a full-time, 40-hour Medical Assistant to support the practice onsite. The practice operates Monday through Friday from 7:00am to 5:30pm, and schedules are staggered accordingly in 8-hour shifts.

The Medical Assistant will assist with a variety of clinical needs across the practice. Responsibilities include supporting overflow, managing in-basket work, assisting with nurse visits, performing point-of-care testing, phlebotomy, and patient rooming.

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care? Yes

Essential Functions
-Interview patients to obtain medical information and measure their vital signs, weight, and height.
-Show patients to examination rooms and prepare necessary equipment for healthcare providers.
-Record patients' medical history, vital statistics, or information such as test results in medical records.
-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
-Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. -Clean and sterilize instruments and dispose of contaminated supplies.

 

Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] preferred

Certified Medical Assistant preferred

Experience
Direct MA experience or medical field work 0-1 year preferred

Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulat