Senior HRM Specialist

<p><strong>Company Introduction: </strong></p> <p>Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.</p> <p>Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.</p> <p>We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”</p> <p> </p> <p><strong>Role Overview:</strong></p> <p>This role ensures accurate payroll and benefits administration, compliance with Taiwan labor laws, and efficient HR operations. Key responsibilities include managing monthly payroll, labor and health insurance processes, employee data, and HR systems. The position also conducts compliance audits, liaises with government agencies, and provides HR reporting and analysis. Strong expertise in Taiwan labor regulations, attention to detail, and experience with HR systems (Workday preferred) are essential.</p> <p> </p> <p><strong>What You Will Do: </strong></p> <ul> <li>Payroll and Benefits Administration:</li> </ul> <ul> <ul> <li>Responsible for monthly payroll calculation, reconciliation, and disbursement, ensuring accuracy.</li> <li>Manage the enrollment and termination processes for Labor Insurance and National Health Insurance.</li> <li>Administer group insurance, including monthly claims, enrollment/termination, and assistance with claims processing.</li> <li>Input and calculate special bonuses (e.g., performance bonuses, profit sharing).</li> <li>Handle special or unusual payroll situations, such as final settlements for terminations or advance wage payments.</li> </ul> </ul> <ul> <li>Employee Data and Movement Management:</li> </ul> <ul> <ul> <li>Maintain accurate records of employee attendance, leave, overtime, and other relevant data. Responsible for tracking and managing headcount, ensuring data is updated promptly.</li> <li>Administrative support in employee cases, escalating complex matters to HRBP or legal counsel as appropriate</li> </ul> <li>HR Compliance and Policy Enforcement:</li> <ul> <li>Conduct regular compliance audits of daily HR operational processes to ensure adherence to company policies and regulatory requirements.</li> <li>Be proficient in Taiwan's Labor Standards Act a