Principal X-Solution Architect / CTO Customer Success

<p><span><span>We're</span> <span>seeking</span><span> to enhance our Customer Success Leadership Team with a Principal Cloud Solution Architect role, aimed at navigating the transformative landscape of AI for</span><span> our</span><span> enterprise </span><span>customer </span><span>and partner</span><span>.</span></span><strong><span><span> </span></span></strong><span> </span></p><p><span><span>As a Principal Cloud Solution Architect, you will act as the CTO Customer Success, leading and inspiring Microsoft customers with your vision and </span><span>expertise</span><span> on digital transformation. You will </span><span>showcase</span><span> your technical leadership and knowledge on the strategy of Microsoft’s Azure cloud solutions and across different Copilots and AI </span><span>s</span><span>tacks. You will </span><span>be responsible for</span><span> driving the end-to-end consumption strategy and quality assurance for the largest and most complex Azure cloud engagements, helping customers to achieve their business and technical goals by maximizing their technology investments.</span></span><span> </span></p><p><span><span>You will collaborate with a diverse range of customers from different industries. You will work with experts who are leading the way in designing scalable and resilient cloud architectures and you will be a trusted advisor to our customers, co-creating their AI journey that includes 1st and 3rd party solutions on Azure. You will engage in cross-solution Azure opportunities and drive them to </span><span>initial</span><span> deployment, while ensuring a smooth transition to a long-term CSU setup.</span></span><span> </span></p><p><span><span>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</span></span><span> </span></p> <h3>Responsibilities</h3> <p><strong><span><span>Customer </span><span>Centricity</span></span></strong><span> </span></p><ul><li aria-setsize="-1"><span><span>Acts as a CTO-level technical leader who drives technical leadership and executive engagement. Acts as a technical spokesperson across internal and external communities</span> </span><span> </span></li></ul><ul><li aria-setsize="-1"><span><span>Aligned by largest and most complex engagements, driving consumption of Solutions and Unified. Provides end-to-end consumption acceleration for the largest and most complex digital transformation opportunities</span> </span><span> </span></li></ul><ul><li aria-setsize="-1"><span><span>A</span><span>cting as a </span><span>senior technical architect role spanning across all Azure Solution Areas</span><span> and different Copilots</span><span> helping customers succeed.</span></span><span> </span></li></ul><ul><li aria-setsize="-1"><span><span>Accountable for driving proactive services after the end-to-end design of solutions by enabling CSAs and CSAMs to provide quality assurance of architecture solutions by providing the </span><span>appropriate VBDs</span><span> and customized workshops as well as unified program proposals. </span></span><span> </span></li></ul><ul><li aria-setsize="-1"><span><span>Ensure that customer solutions </span><span>exhibit in</span><span> performance, security, scalability, maintainability, and reliability upon deployment.</span></span><span> <br/><br/></span></li></ul><p><strong><span><span> </span></span></strong><strong><span><span>Business Impact</span></span></strong><span> </span></p><ul><li aria-setsize="-1"><span><span>Contribute to </span><span>AI </span><span>d</span><span>esign</span><span>s, x-solution </span><span>architectures</span><span> and </span><span>revenue goals. Land customer-committed workloads in production and support solution deployments through </span><span>enhanced solution </span><span>enablement packages. While ensuring that customers get the targeted value from their Microsoft investments.</span></span><span> </span></li></ul><ul><li aria-setsize="-1"><span><span>Drive customer/partner relationships to </span><span>anticipate</span><span>, </span><span>identify</span><span>, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations</span><span> across Solution Areas</span><span>.</span></span><span> </span></li></ul><ul><li aria-setsize="-1"><span><span>Coordinate Microsoft </span><span>C</span><span>loud </span><span>S</span><span>olution </span><span>A</span><span>rchitects</span><span> and Customer Success Manager</span><span> to ensure that customers can </span><span>leverage</span><span> deep subject matter </span><span>expertise</span><span> across all technological areas.</span></span><span> <br/></span></li></ul><p> </p><p><stron