Assistant Nurse Manager (SUD Experience Required)

We need hope-bringers and changemakers -- because the work we all do matters. If you're passionate about making an impact with your time and being someone's light in the darkness, we want you on our team.

 

Come Join Us to Do Mission-Based, Meaningful Work

 

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C.

 

Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time.

 

As our organization grows and evolves to meet the needs of our clients and communities, we're seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.

 

Job description overview:

The Assistant Nurse Manager is responsible for overseeing daily nursing operations, staff supervision, and compliance with clinical protocols within within Gaudenzia's substance use and behavioral health treatment programs. This position provides direct oversight, mentorship, and operational support for the nursing staff, ensuring high-quality, trauma-informed, and client-centered care. The ANM ensures compliance with all required documentation and follow-up care throughout treatment. They oversee the coordination of healthcare services, ensuring compliance with state and agency regulations while maintaining efficient nursing workflows. As a liaison between the nursing team and Nurse Manager, the ANM provides hands-on leadership, stepping in to support complex cases, staffing concerns, and quality improvement initiatives. They play an integral role in staff scheduling, training, performance evaluations, utilization review, and policy development while assisting with crisis response and operational problem-solving. Work is performed with considerable independence, adhering to the Nurse Practice Act, agency policies, and healthcare regulations. The ANM collaborates closely with the Nurse Manager, Program Director, and Director of Nursing to ensure efficient operations and exceptional client care.

 

Duties and responsibilities:

* Directly supervise, mentor, and support 8-10 nursing staff, ensuring clinical competence and performance excellence.
* Oversee staff scheduling, assignments, and daily workflow, ensuring adequate coverage, timely client care, and smooth operations.
* Provide coaching, feedback, and performance evaluations to nursing staff, fostering professional growth.
* Assist in onboarding, training, and continuing education for nurses to enhance clinical skills and knowledge.
* Ensure compliance with clinical protocols, policies, and regulatory standards for substance use and behavioral health treatment.
* Monitor day-to-day nursing operations, identifying areas for process improvement and efficiency.
* Ensure development, and implementation of individual or group health seminars, including, but not limited to: HIV/AIDS, nutrition, medication education, infectious diseases, mental health, MOUD, MAUD, and substance use disorders, etc.
* Support quality assurance initiatives, ensuring proper medication management, infection control, and documentation accuracy.
* Conduct rounds and audits to verify adherence to care standards and facility protocols.
* Assist with inventory management, ensuring medical supplies, medications, and equipment are available and properly maintained.
* Serve as the key liaison between nursing staff and the Nurse Manager, ensuring seamless communication and problem resolution.

* Provide hands-on leadership, stepping in to assist with complex cases, crises, or high-acuity clients coordinating referrals as needed.
* Address staff concerns, operational challenges, workflow bottlenecks, and escalating issues to the Nurse Manager as needed.
* Actively participate in interdisciplinary team meetings, contributing to care planning, discharge coordination, and clinical decision-making
* Represent the nursing team in collaboration with external providers, stakeholders, and community resources.
* Work independently within their assigned team, making operational decisions to ensure excellence in care delivery.
* Partner with the nursing team, clinical team, and/or the Nurse Manager to drive strategic goals, quality improvements, and performance benchmarks.
* Assist in staffing contingency planning, ensuring smooth operations during absences, emergencies, or high-demand periods.
* Assist with utilization review and regulator