Rendezvous Seasonal Manager

Location: Salt Lake City, Utah

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE:                 Seasonal Restaurant Manager

LOCATION:        Rendezvous - Snowbird

STATUS:             Full-time

SCHEDULE:        Schedules vary based on business levels

SUMMARY

As a Food and Beverage manager you will work along with the food and beverage directors, a committed team of cooks, servers and restaurant attendants to provide quality food and beverage services and a dining experience that exceeds guest expectations in order to increase revenues and decrease costs.

These locations are staples of a Snowbird ski day, offering coffee, pastries, ice cream, pizza sandwiches and cafeteria setting during the winter. Located in the Snowbird Center, these cafes are busy, popular and a great place to fuel your day on the mountain.

WHAT YOU WILL DO

• Provide a memorable food and beverage experience to guests.
• Continuously strive to increase revenues and decrease costs, under the direction of the Food and Beverage Director and Assistant Director.
• Ensure standards of appearance and sanitation are maintained daily.
• Maintain good safety practices of employees and guests throughout the property.
• Follow state policies and regulations for serving alcoholic beverages in a responsible manner.
• Maintain daily records including revenues and payroll and is responsible for monthly profit and loss statements.
• Complete nightly reports.
• Review daily sales.
• Adjust scheduling according to labor and sales figures.
• Ensure all guest needs are met during the meal in order to achieve a positive dining experience.
• Handle guest complaints in a professional manner.
• Be responsible for coordinating and communicating with front and back of house personnel to provide a dining experience that exceeds guest expectations.
• Reward and discipline as merited by employee performance.
• Assign, oversee and evaluate employee work performance.
• Maintain current training and certification records for all personnel.
• Recommend promotion, transfer or termination of employees based on performance evaluation.
• Participate and work special events.
• Supervise inventory and purchasing for the cafes.
• Supervise all work done by all cafe employees.
• Travel occasionally to the Salt Lake Valley.
• Have direct and continuous contact with guests.
• Have direct and continuous contact with co-workers, management and other departments.

WHAT YOU WILL NEED DO GET THE JOB DONE

• You must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.
• Associates degree in related field. 
• Additional related work experience may be substituted for education.
• 2-4 years of job-specific work experience with demonstrated competence.
• Must be at least 21 years of age.
• Must be able to calculate, analyze and manage COGS (cost of goods sold), labor and any variable costs related to the restaurant.
• Ability to properly manage your time during operational hours making sure that it is spent wisely between guests, employees and managing the outlet.
• Demonstrate good operational planning skills to properly stream line business between take out and sit-down patrons.
• Food Handler Permit, Tips Cert, DABC background check.
• Ability to handle, process, maintain and protect guest personal information, including credit card information, in compliance with all company or department policies and procedures according to PCI rules and requirements.
• This includes privacy and confidentiality, reporting, storage and disposal of sensitive information. 
• Will not share or disclose any guest personal or financial information to anyone unless authorized by the guest, manager or company or unless disclosure is permitted within departmental policies and procedures.
• Must demonstrate strong interpersonal skills, including excellent guest service, listening and oral communication skills and conflict management and dispute resolution skills.
• Must demonstrate competency in reading, writing and arithmetic with accuracy in counting, adding, subtracting, multip