IT Process and Quality Assurance Specialist (Lean Six Sixma)

What success looks like in this role:

We are seeking a skilled IT Process and Quality Assurance Specialist to join our team, with a dedicated emphasis on LEAN/Six Sigma methodologies. As part of our team, you'll play a pivotal role in guaranteeing the smooth delivery of top-tier solutions. Working closely with cross-functional teams, your responsibilities will encompass dissecting processes, identifying opportunities for enhancement, and championing the implementation of best practices across our IT projects.

The successful candidate will have:

• Experience of delivering Operational Excellence/ Continuous Improvement with data analysis and colleague engagement to drive tangible results.

• Utilise LEAN / Six sigma methodologies to streamline operations and enhance efficiency.

• Have the ability to self manage workload and weather changing business pressures whilst staying focused on overall objectives, a strong level of business resilience.

• People management and project leadership skills, and ability to motivate employees in a high pressurized environment.

• An engaging and collaborative approach, with the ability to build strong relationships with colleagues at all levels, to drive action.

• Excellent communication skills - spoken, written, presenting.

• Lead Transformational change

• Lead previous new client onboardings/ large Project implementation.

Day to Day role:

• Understanding a holistic view of systems comprising people, processes, and technologies.

• Conducting Root Cause Analysis to identify the underlying reasons for problems or events.

• Performing Causal Analysis to determine the cause-and-effect relationships between different factors.

• Refine and develop standard processes, work instructions and process maps documentation for efficient ways of working and share best practices across the teams.

• Contribute to the development of a sustainable Continuous Improvement culture through building capability with the teams you work in and with.

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You will be successful in this role if you have:

• Lean Six Sigma certified to Green or Black Belt level, and if not, be prepared to work towards it.

• Proven experience in IT process improvement and quality assurance.

• Experience in working with implementing automation solutions.

• Change Management qualification and experience.

• DMAIC experience

• Problem Analysis (5 Why’s, Fishbone Analysis).

• Strong analytical and problem-solving skills.

• Proficiency in data analysis tools and techniques.

• Ability to think critically and logically.

• Excellent communication and presentation skills.

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.