UNIV - Administrative Assistant/Surgery Scheduler - Department of Anesthesia

Job Description Summary

Support Pain providers with clinic scheduling, OR scheduling, general administrative duties.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC000949 COM ANES Anesthesia CC

Pay Rate Type

Hourly

Pay Grade

University-04

Pay Range

32,686.00 - 46,578.50 - 60,471.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job duties:

Clinic Scheduling: Schedules patient appointments for faculty and APPs as needed for special requests; schedules patients for all surgery appointments to include outpatient clinic appointments, post op visits, psychiatry evaluations and spinal cord stimulator postoperative visits. Monitors patient cancellations and no shows. Submits clinic cancellation forms when providers are out or APPs are in the OR. Produces reports as requested by physician. 30% 

 

OR scheduling: Responsible for coordinating and organizing all aspects of surgical procedures, including scheduling, obtaining necessary authorizations, and ensuring smooth operations within the Pain Management surgical department. Schedules OR cases with vendors providing them with advanced notice of all cases and coordinates supplies for each visit. Identifies underutilized OR time and clinic time and proactively works with the nursing staff and physicians to schedule additional patients to ensure efficient use of clinical services. 20% 

 

Administrative: Provides administrative support for 5 faculty, 3 APPs and staff of the Anesthesia Pain Management Clinic including but not limited to updating CVs in the Interfolio database, typing, scheduling meetings and other academic time, faxing, mailing/emailing, ordering supplies, scheduling conference rooms, preparing correspondence and processing travel reimbursements in OurDay. Assists with collecting medical records and follows up on requests for records not received. Directs patient paperwork to appropriate clinics and once complete, routes to correct location. Mailing pain specific correspondence to patients, sorting and delivering mail to physicians. Assists nurses in the clinic with administrative tasks as needed including but not limited to, faxing, keeping printers loaded and running, scanning documents, printing documents, assisting with Epic messages.  20% 

 

 

Customer Service: Professionally answers telephone and relays messages (phone, email, fax and EPIC staff messages) in an accurate, timely manner. Screens and handles calls or refers to the appropriate person. 10% 

 

Electronic Medical Record Management: Works with the EPIC electronic medical record system to assure access to patient records; upload or scan material as needed into EPIC and Scanweb; and retrieve information for clinical care as required 5% 

 

Pre-Certifications: Works with financial counselor and precertification specialists to ensure required pre-certifications and authorizations are obtained prior to patient visit, especially with procedure visits and spinal cord stimulator cases. 5% 

 

Administrative Backup Duties: supports other administrative staff with backup duties as needed. 10% 

Additional Job Description

Minimum Requirements: A high school diploma and two years work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Some positions require a valid driver's license and good driving record; or correctable vision of 20/40 in both eyes, with or without conventional lenses, and physical qualifications in