Floral Associate- Livonia 8/27/25

Westborn Market | Floral Associate

Job Title: Floral Associate

Department: Floral

Exemption Status: Non-exempt

Reports to: Floral Manager, Floral Shift Leader, Floral Director

About Us:

Westborn Market started small in 1963, stocking only the best fruit and vegetables. Over the years we’ve expanded our aisles and locations to better take care of the community. As we grew, so did our family! We’re now a third-generation owned and operated business with four unique locations across Metro Detroit.

Our goal is to continue to build on our success. We value quality goods, superior service, and team member relationships. We regard our customers as friends and respect our team members as family. We hope you join us!

Job Description

This position will require interaction with the customer when placing orders, suggesting products and processing payment for the transaction. Professional and efficient service to customers is expected all while demonstrating a high level of product knowledge.  

Employee Benefits

• 20% employee discount active on your first day of employment
• Medical, Dental, Vision, and Short-Term Disability insurance for eligible team members
• 401k Retirement Plan for eligible team members
• Paid vacation for full-time team members who have completed one year of service with Westborn Market
• Paid Sick Leave for eligible team members
• Team lunches

Check out a few of our Market Legends and hear their stories!

https://westbornmarket.com/market-legends

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Operates cash register, including responsibility of cash till
• Wraps flowers and box arrangements
• Assists customers with orders placed
• Waters and maintains all plants according to watering schedule
• Upsell where appropriate
• Provides exceptional customer service
• Stocks supplies as needed
• Maintains current knowledge of product
• Maintains a clean and organized work area free of hazards
• Abides by Westborn Market’s time and attendance policy
• Keeps positive and helpful attitude during length of shift
• Performs miscellaneous job-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Proper phone etiquette while taking orders or messages
• Demonstrates basic math skills with and without a calculator
• Ability to write legibly and read with comprehension at a level where it applies to this position

• Knowledge of product to properly assist customers for a positive shopping experience

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing, and/or walking for more than four (4) hours per day. Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

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