Customer Relationship Manager (New Grads Welcome)

Client Relationship Manager

 

Covenant Review is currently seeking a Client Relationship Manager based out of our New York office.

Covenant Review is a Fitch Solutions company that specializes in Leveraged Finance legal documents. Our team of experienced leveraged finance lawyers provide our subscribers (including hedge funds, insurance companies, mutual funds, and other asset managers) with market-leading analysis of the covenants drafted in the largest leveraged finance deals in the US, primarily covering high yield bonds and leveraged loans. We are looking for an entry-level Client Relationship Manager to join our New York team. This is a great opportunity for someone looking to ultimately embark on a career in client relationship management, customer service, or sales.

 

What We Offer:

• Benefit from online and in-person bespoke training program provided by Fitch Group
• Work on a day-to-day basis with highly experienced finance lawyers, salespeople, and other professionals
• Opportunities to develop internally via Covenant Review or within the wider Fitch Group

 

We’ll Count on You To:

• Act as main point of contact for user administration needs, including new user setups, user deactivations, and ensuring all entries are up-to-date and accurate
• Maintain accurate records and permission subscribers for access to Covenant Review and CreditSights research
• Help troubleshoot website and subscriber issues as needed
• Generate and review usage reports and assist the sales team with analysis
• Help manage inbound subscriber request routing and respond to subscriber inquiries
• Support company stakeholders as needed in operations

 

What You Need to Have:

• Recent college graduate
• Experience using and managing Salesforce
• Superior attention to detail plus the ability to multi-task and prioritize multiple projects simultaneously
• Proactive problem-solving and strong organizational skills
• Comfort with Microsoft Office Suite

 

What Would Make You Stand Out:

• Excellent interpersonal and communication skills, written and verbal
• Ability to work well under pressure and under shifting priorities
• Experience or interest in Client Relationship Management

 

*Experience in finance is not necessary, but the desire to learn and grow is a must. The Fitch Group training and development plan is also available.

 

 

 

FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between $60,000 and $65,000. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch. 

 

 

CreditSights, Covenant Review and LevFin Insights are becoming one, bringing together best in class research, covenant analysis and news on a new platform, with a unified interface and login. Now more than ever before, we give our clients the ability to KNOW MORE, RISK BETTER.

 

CreditSights was founded over 20 years ago with the goal of producing insightful, impartial research that would allow our clients to make prudent, profitable investment decisions in the global credit markets. CreditSights is a Fitch Solutions Company.

 

Our global institutional client base includes banks, investment advisors, mutual funds, pension managers, insurance companies, hedge funds, private equity investors and corporations. The independent research we provide is a leading voice in global credit markets, with our experts contributing to market news in Bloomberg, The Wall Street Journal, Forbes, Financial Times, Business Insider, Barron’s and many more.”

 

 

 

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