Senior Director, WPP Global HR Transformation & Implementation Lead

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.

We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.

WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.

WPP People Operations and Transformation team is building the foundation for how WPP and its agencies will deliver effective operational and People solutions. Through these new solutions, WPP and its agencies seek to deliver consumer-grade HR services to our colleague population of over 100,000 people worldwide. We are building a holistic, agile, sustainable, and scalable People Operations model enabled by Workday HCM (Human Capital Management) and other technology solutions, alongside new ways of working in our service delivery model, including Payroll harmonization. Our approach is grounded in strong relationships and collaboration with our agency Chief People Officers, People Operations Leadership and their teams, HR Technology, Finance, Procurement, Enterprise Data and People Practices such as Compensation.

We are seeking a seasoned implementation management, communications, and training expert in HR to lead our global agency engagement and adoption strategy. In addition, this role will develop and execute the training with each agency to ensure our associated programs deliver business outcomes which enhance the colleague experience. As a champion for the WPP People Operations transformation journey and our Ways of Working strategy, you will model behavior and actions which drive cultural diversity and trust, fostering an approach which allows our teams to experiment, fail fast and adjust for adoption success.

Are you brave, bold and creative? Do you find genuine joy in helping organizations and individuals grow and evolve? Can you masterfully navigate ambiguity and bring clarity quickly? Do you want to grow your career and skills in ways you may not have imagined yet?

Then please, read on…

ROLE PROFILE:

The role has direct accountability for developing and delivering the change and implementation strategy and plan required to ensure the successful implementation and adoption of the People Operations Transformation program. The program includes Workday HCM, People Ops service delivery model, enterprise People data solution and Payroll harmonization. This role will report to the Head of Global People Transformation, serving as a strategic partner to our Business Deployment and Process Teams.

Strategic Responsibilities

• Partner with global business and program stakeholders to evolve and mature our readiness and adoption framework and methodology for managing this large-scale and complex transition
• Sets and continually refines the change and implementation approach
• Owns and manages the stakeholder engagement approach, to ensure consistent management of expectations and communication to key stakeholders and end-users by all business-facing program team members
• Be an active, supportive, and visible coach to our program team and key business partners who are responsible for delivering transformational evolution
• Partner with other business readiness leaders to establish and leverage a global network to help develop our teams to become active champions for their businesses

Delivery Responsibilities

• Following the ADKAR model, ensure key business and functional partners involved in the People ways of working model receive a regular frequency of touch points and transparency of progress, risks, and resource requirements
• Responsible for a holistic implementation, communications, and training work-stream including reporting on activities, risks, issues, and mitigation plans to the program PMO (Project Management Office)
• Develop communications campaigns for a variety of stakeholder groups,
• Direct management of one senior analyst and indirect management of 3rd parties and internal communications resources to support these activities
• Perform impact assessments and provide r