Job Summary

At Avantor, people are the most important part of our success because they drive our global performance. That is why our Avantor Lab, and Production Services team is a trusted partner in supporting the innovation and growth objectives of labs across the globe.   

In this role, you will report to the Area Operations Manager and will work closely with the Avantor’s Lab and Production Services team of over 1,500 on- and off-site expert personnel – and our customers – to perform customized, mission-based lab work and research protocols that help return time back to science.

Benefits:

• First Day benefits include Dental, Vision, and Medical with prescription coverage. 

• Healthcare savings, flexible spending & limited purpose flexible spending.

• PTO and short and long-term disability coverage

• Paid parental leave, 401k & 401K Matching, stock purchase options, and more!

Pay Range:

• $25/HR. - $28/HR.

What we’re looking for 

Education:

• High school diploma is required  Associates/Bachelor's degree preferred

Experience:

• 2 -3 years of experience working in a GMP or pharmaceutical environment is preferred.

• 2 - 3 years applicable experience in customer services/purchasing/or account management

• Minimum 1 -2 years of face-to-face customer service experience is required

Collaboration Tool:

• Microsoft Office Suite (Teams, Word, Excel, and Office) experience preferred   

Preferred Qualifications: 

• Knowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word and Excel

• Solid understanding and experience in either shipping, inventory, or purchasing

• Excellent Customer Service Skills: displays a professional can do attitude

• High regard for safety, quality and adherence to protocols, policies, and procedures

• Ability to self-manage and self-motivate, forward-thinking

• Ability to prioritize tasks, and meet deadlines

Who you are 

A creative, agile, and highly motivated professional seeking to enhance your experience and gain some meaningful professional growth within Avantor’s Lab and Production Services. Apply today if you want to go further in your career and have the following:   

• A strong work ethic and (initiative)  

• Ability to work independently or as part of a team  

• Ability to work in a fast-paced environment  

How you will thrive and create an impact 

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Be responsible for tasks in inventory management (Consumables, chemicals, samples, etc.) and accurate inventory control, processing requests leading to inventory movement on and off site and fulfilling the customer's metric reporting.

• Monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.

• Work purchasing functions including but not limited to back-order reporting, order entry and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.

• Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.

• Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.

• Gathers, trends and analyzes data generated to provide sample metrics updates and improve inventory accuracy.

• Documents and investigates quality events associated manufacturing operations to ensure effective root-cause analysis, corrective action plans determination, product impact and remediation.

Why Avantor? 

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. 

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s