Manager of Backcountry Guides - Powder Mountain & Powder Haven

Job Type Full-time Description

Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Recently acquired by Reed Hastings, Co-Founder of Netflix, Powder is committed to staying uncrowded and independent—and we’re revolutionizing the ski industry along the way. Join our mission to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.

We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big Hearted - Passion, Caring & Warm, Joyful, Generous

Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback

Who Picks Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions:

• Powder Mountain Ski pass for Self, Spouse & Dependents 
• Buddy Vouchers
• UTA Ski Bus Pass & Employee Shuttle 
• Powder Mountain Retail/Rental & F&B Facility Discount 
• Access to Expertvoice.com & Outdoordly.com and other partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-Site Gourmet Employee Meals
• Employee Assistance Program
• Discounts Lift Tickets to ISAA Resorts

On-Snow Positions Specific Perks:

• Arc’teryx Powder Mountain Uniform and base layer provided.
• Helmet and Snow Equipment Reimbursement
• Generous Discounts with partner companies and local Utah manufacturers.
• Free Ski & Snowboard Professional career development.
• Powder Mountain provided GPS mobile apps.

Requirements

  

Job Title: Backcountry Guided Experience Manager

Status: Full-Time – Seasonal, Non - Exempt Hourly

Reporting To: Director of Sports and Recreation 

Job Description:

Powder Mountain is seeking a guest oriented, hospitality driven, self-motivated Backcountry Terrain Manager to manage our team of professional backcountry guides. Powder Mountain is a unique resort with public and private terrain, you will be expected to guide to guests of both resorts.

This role will be responsible to the development and implementation of the Backcountry Guided Terrain Program. This will include developing the staff, the process/scheduling flow, overall standard operating procedures, and collaboration with the marketing department for program upsell. 

In addition, you will be a part of the broader Sport and Recreation Leadership Team that is shaping the direction of the Backcountry Guide Program as well as the broader Sports & Recreations teams. 

Backcountry Guided Experience Manager Responsibilities:

· Develop Process Flow of programming (where to go, when, why, how guides move around, etc.)

· Implement backcountry program.

· Create, implement and exemplify Guide Safety Training.

· Ensure an elevated guest experience. 

· Communicate and collaborate with Ski Patrol and Mtn Operations on terrain usage and tour time frames.

· Arrange appropriate Guide for guests, terrain, and ability.

· Ensure Guides are following procedures outlined in Guide Safety Training.

· Attend Powder Mountain snow safety meetings, relay information to staff.

· Define terrain that can be accessed based on snow safety information.

· Aid in the interviewing and onboarding of Guides.

· Train and schedule Guides.

· Select and offer career development for advantageous Guides.

· Work with supporting departments to ensure quality of experience.

· Ensure accurate labor reporting.

· Evaluate quality of products, recommend improvements when needed.

Qualifications:

· Ability to ski and/or snowboard safely in backcountry, unpatrolled terrain.

· Avalanche Certification that is accepted by the AAA - Pro Level 2 – preferred.

· Avalanche Certification that is accepted by the AAA - Pro Level 1 – required.

· Current OEC or EMT-B and Professional Leve