Senior Manager, Retail & Eye Care Strategy

Warby Parker is on the lookout for a dynamic, sharp-as-a-tack Senior Manager of Retail and Eyecare Strategy to serve as a leader and key link between our corporate and field leadership (including our doctors!). In this role, you will develop and implement strategic programs intended to increase both short and long-term sales. Reporting to the Vice President of Retail Operations, you will help drive the evolution of retail and vision services experiences, striving to make high-quality vision care more accessible (and enjoyable!). We’ll look to you to turn quantitative data and qualitative observations into insights that will inform how we chart retail’s path forward. Our ideal candidate has an entrepreneurial and collaborative spirit who continuously innovates to achieve great results. Sound like a dream gig? Read on!

What you’ll do:

• Develop dynamic financial models and compelling reports that track Retail and Eyecare business metrics and performance on a weekly, monthly, and quarterly basis
• Maintain, develop and innovate our current retail reporting suite
• Partner closely with our finance and product strategy team on retail and eye exam targets across our fleet of 200+ locations 
• Develop and lead expansion plans for Warby Parker’s retail and vision services offerings
• Communicate strategic project plans through insightful (and fun) presentations 
• Lead cross-functional teams and provide project management support
• Identify opportunities that support critical retail and company-wide priorities
• Keep up with the latest news and developments pertaining to eye care, retail, customer experience, and technology
• Provide analytical and strategic support for ad hoc analyses (focusing on the why more than the what)

Who you are:

• Backed by 7+ years of experience in a highly analytical and strategic project management role
• An optimistic, high-energy problem solver who is comfortable working through uncertainty
• Naturally curious (you often question the status quo with an aim to make better, more informed decisions)
• A self-starter who’s able to manage multiple assignments, take initiative, and work independently
• A crystal-clear communicator in person and in writing who has experience translating data into strategic recommendations
• An analytical, creative thinker who can focus on the details without losing sight of the big picture
• A lover of data and numbers with a solid understanding of analytical tools, especially Excel and Google sheets
• Passionate about retail and direct-to-consumer businesses

Extra credit:

• Retail experience in the field and corporate
• Experience with Looker or a similar data visualization tool

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer and will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus and an equity bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

New York City Pay Range$131,250—$150,000 USD

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About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We're constantly asking ourselves how