Team Lead - Supply Chain Comm Group

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Principal Purpose of Position:

• Monitor daily workload of the Communication Group in Supply Chain to ensure targeted date/deliverables are on track to be met
• Assist with incoming volume to ensure service levels are achieved; support team and critical escalations
• Analyze and develop processes and training guides to assist team in daily work volume; aid in reporting development, and monitors client KPIs
• Perform and/or validate business analyses, generate related reporting, develop process maps, and identify resource needs
• Work cohesively with all internal stakeholders, teammates, and internal contacts
• Ability to influence decision-making through proactive engagement, recommendations, and creative solutions
• Identify new processes or functions and work with management to execute; support IT requests and other business needs to ensure the team has all the tools available to them to perform their job
• Perform all other duties and special projects as assigned

Education and/or Training:

• Bachelor’s degree in a related field or equivalent work experience
• Additional education, certifications, or other distinctions are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience:

• Minimum 3 years in fleet management and/or Supply Chain
• Project management experience highly desirable
• Demonstrated analytical skills and experience; collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information.
• Customer Service, account management or equivalent experience are a plus

Planning/Organizing/Managerial Knowledge:

• Ability to develop clear and actionable objectives/deliverables, realistic timelines, and overall execution plans for each authorized or prospective project/initiative
• Demonstrated attention to detail
• Strong math, organization, critical thinking, and problem solving skills
• Ability to recognize patterns and trends in large data sets and use numerical information to develop business strategies
• Excellent time management skills, with a proven ability to meet deadlines
• Ability to prioritize tasks
• Ability to function well in a high-paced work environment
• Understands the key business drivers; uses this knowledge in own work.  Expands fundamental knowledge in own function and broadens skills
• Applies expertise to improve efficiency and accomplish objectives within own area of responsibility
• Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures
• Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager

Communicating & Influencing Skills:

• Ability to communicate clearly and professionally, both verbally and in writing to internal business partners as well as clients/outside vendors
• Ability to summarize and explain information to others; influence the behavior of the team that will drive results
• Strong research and presentation skills
• Strong interpersonal and customer service skills
• Interprets customer needs and assesses requirements
• Responds to non-standard requests from customers; investigates with assistance from others as needed

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel tru